Sprout Social

JUNE 26, 2023

AI customer experience is the use of AI technologies like natural language processing (NLP), text analysis and sentiment analysis to delight customers wherever and however they interact with your brand. In this manner, sentiment analysis can identify factors affecting your brand image, customer retention rate or brand loyalty.

Sentiment 105

Sentiment Analysis Patterns Price 105

Sprout Social

FEBRUARY 1, 2024

This qualitative social data reveals customer sentiments, preferences and experiences. If other customers share the sentiment, it gives the brand ideas on where to potentially expand next. Her YouTube channel and newsletter provide tips on how to use the tool.

Social Media 110

Social Media Sentiment Loyalty Microsoft 110

Keyhole.co

MARCH 9, 2023

Keyhole offers social media listening and analytics for Twitter, Instagram, Facebook, YouTube, and other online media sources all in one easy to use dashboard. Using social listening, you can conduct in-depth sentiment analysis and understand how your audience feels about your brand, certain features, or if there’s anything noteworthy.

Tools 84

Tools Sentiment Hubspot Price 84

Oktopost

APRIL 6, 2023

Listen to the podcast: Or catch us on Apple Podcasts , Spotify , or YouTube. Episode Summary Social listening is the practice of monitoring social media platforms to gather insights and gain an understanding of customer behavior and sentiment. Want to hear more from renowned B2B marketing leaders? Catch all episodes here.

Atlassian 118

Atlassian Strategy B2B Apple 118

Keyhole.co

DECEMBER 13, 2023

Mention is a good example of a platform helping brands track and post to social media apps. Mention: A quick overview Mention offers a suite of features to help brands monitor relevant online discussions, listen to and capture information from posts, and publish posts to social platforms. Overall, Mention can be a useful tool.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Hootsuite

FEBRUARY 7, 2024

For example, you might find that posts with hashtags perform better than those without on one platform, but not on another. Talkwalker Source: Talkwalker Talkwalker provides hashtag tracking tools for Instagram, Facebook, Twitter, and seven other social platforms in addition to websites, blogs, and forums. Hashtag generators 10.

Hashtag 91

Hashtag Analytics Tools HootSuite 91

Hootsuite

DECEMBER 12, 2023

You also don’t need to be active on every social media platform, or have the most original thought leadership content. Boost your sentiment Your brand sentiment is basically a “temperature check” of what people are saying about you online and what they think of you — or your company. Easy: be active on social media.

Social Media 111

Social Media Strategy HootSuite Sentiment 111

Keyhole.co

APRIL 2, 2024

With this in mind, do you need to measure brand sentiment, track industry trends, or keep up with competitors? In this case, you might consider tracking engagement metrics, brand sentiment, and conversions. YouTube: Create product demos and self-service tutorial videos. Clarify your objectives to guide your metrics selection.

Metrics 52

Metrics Sentiment Analysis Influencer 52

Sprout Social

MAY 11, 2023

Use the built-in brand safety tools for each social network Your first line of defense against your branded ads appearing alongside offensive content includes the in-platform tools provided by the major social networks. Meta platforms: Meta offers several brand safety controls that work across Facebook, Instagram and Messenger.

Reputation 131

Reputation Tools Brands How To 131

Keyhole.co

MARCH 26, 2024

million Facebook: 15 million YouTube: 17.6 Brickfilms, stop motion, and animations thrive in the age of YouTube and other video-based social media platforms. Here’s an example from YouTube where the brand has a series of videos based around the LEGO Friends brick and minifigure sets. Instagram: 10.3

Construction 52

Construction Social Media Strategy Collaboration 52

Convince & Convert

NOVEMBER 30, 2023

Awario is an advanced social media listening platform that has a powerful market research component allowing you to better understand your niche. Make sure you have a solid CRM solution that collects information from your social media analytics platform and saves all the records.

Advertising 107

Advertising Social Media Strategy Tools 107

The Realtime Report

APRIL 3, 2014

via YouTube. Here are the specific numbers for brand interaction sentiment on each social platform: Facebook: 49% positive, 32% neutral, 20% negative. The #RLTM Scoreboard: Social Networking Stats for the Week. Facebook: 1.23 billion monthly active users. via Facebook. over 1 billion monthly unique users. via re/code.

Social Networking 170

Social Networking Sentiment Brands Twitter 170

Sprout Social

OCTOBER 6, 2022

Videos can go viral on a variety of different platforms. Platforms: What platforms will this be shared on? What versions do you need for various platforms? Keywords: Especially important for platforms like YouTube that have an SEO-driven search element. Were you inspired? Horizontally? Stay on top of trends.

Video 129

Video Social Media How To Trends 129

Social Media Strategies Summit

FEBRUARY 13, 2020

For B2B brands, social media is growing in importance: 66% of B2B marketers report that LinkedIn is effective, 66% say they plan to boost their organic usage of Instagram, and 56% rate YouTube as important to overall brands success ( Articulate ). PRIORITY PLATFORM: Facebook and Instagram Advertising. PRIORITY PLATFORM: Twitter.

B2B 150

B2B Social Media Brands Hubspot 150

Ignite Social Media

OCTOBER 6, 2022

Customer Engagement Platform – Digital-first, an omnichannel platform built for enterprises. It can be tricky to offer numerous integrations with numerous social media platforms and options for technology or data integrations, so I was surprised to see how many options Khoros offers in this area. Khoros solutions . As a Recap.

Social Media Management 122

Social Media Management Review Social Media Tools 122

Hootsuite

MAY 18, 2023

Common examples of short-form videos include TikTok videos, Instagram Stories and Reels, YouTube shorts , and Snapchat Spotlight and stories. Other short-form video platforms, like Instagram, Snapchat, and YouTube, aren’t far behind. Plus, hosting platforms like TikTok and Instagram are all free to use.

Video 112

Video HootSuite How To UGC 112

Sprout Social

FEBRUARY 6, 2023

How do you know which platform to prioritize to make the biggest impact on your business? Core social media features and functions for your brand Although every social platform is different, they share some functionalities that set them apart from other types of media. Most experts will tell you there’s no right way to do it.

Features 101

Features Social Media Curation Geotagging 101

Keyhole.co

MAY 3, 2023

Sentiment Analysis Beyond pure quantity, it’s important to know how people feel about a topic. Ultimately, your goal is to create a positive sentiment around your brand, so tracking sentiment analysis is another insight into whether or not content on a particular hashtag is positive or negative in nature.

Hashtag 52

Hashtag Social Media Sentiment How To 52

Sprout Social

JUNE 7, 2023

In this guide, you’ll learn how to build an exceptional brand experience with a step-by-step brand strategy framework that adapts to your customers’ needs, plus social listening examples that show how sentiment mining drives ongoing customer growth and retention. What is brand experience?

Brands 114

Brands Sentiment How To Analysis 114

Sprout Social

AUGUST 10, 2022

Sprout Social is an all-in-one social media management platform that offers powerful social listening features. Analyze consumer sentiment and brand health. Brandwatch is a consumer research platform that helps marketers understand their audience, track conversations and monitor brand mentions. Key features. Key features.

Influencer 113

Influencer Tools Marketing Software 113

Keyhole.co

FEBRUARY 23, 2024

Brand awareness: Track mentions, sentiment analysis , and reach. Embrace multi-platform analytics Gone are the days of siloed social strategies. Today’s audience engages across multiple platforms, so you need a holistic view of your social media presence. Likes are great, but conversions are the ultimate win.

Social Media Management 52

Social Media Management Social Media Strategy Metrics 52

Sprout Social

JANUARY 18, 2022

While there are a ton of creative ways to use social listening , there are two use cases that can help you refine your strategy: audience insights and brand sentiment. . Social listening for brand sentiment. That’s why being able to understand and unpack brand sentiment in real time is an essential corporate communications skill. .

Skills 128

Skills Sentiment Team Press Release 128

Keyhole.co

FEBRUARY 29, 2024

Brand awareness: Track mentions, sentiment analysis , and reach. Embrace multi-platform analytics Gone are the days of siloed social strategies. Today’s audience engages across multiple platforms, so you need a holistic view of your social media presence. Engagement rate: Monitor comments, shares, replies, and message responses.

Social Media Management 52

Social Media Management Social Media Strategy Metrics 52

Keyhole.co

JANUARY 24, 2024

Analysis of Wendy’s social media accounts Wendy’s has a strong online following across most social media platforms, thanks to its sassy, all-hands-on-deck approach. million YouTube: 136K Twitter: 3.8 Wendy’s marketing strategy has always adapted to current happenings and public sentiment, going all out in everything it does.

Engagement 52

Engagement Social Media Strategy Meme 52

Buffer Social

JUNE 22, 2023

Diversify your platforms in anticipation of change The Internet is always changing, and staying ahead of the curve is a must for any creator. For example, the news of a potential TikTok ban got Jahleane thinking about how to diversify her platform presence. If you’re looking for ideas, start by sharing what you know.

Social Media 78

Social Media Authentication YouTube LinkedIn 78

Keyhole.co

OCTOBER 13, 2023

Social media recruiting is a hiring strategy that involves using social media platforms to share job postings, search and communicate with potential job candidates. For many employers, these platforms are the primary and even the only source of new talented candidates. What is social media recruiting?

Social Media 59

Social Media Reputation Social Networking Hashtag 59

Hootsuite

JANUARY 13, 2022

Or maybe you’ve received a fancy new product, and you post an unboxing video to your YouTube channel? Audiences will quickly sniff out the false sentiment, which could seriously damage your brand reputation. YouTube content. Video UGC content for the GoPro YouTube channel. Not clued in just yet? Live streams. Blog posts.

UGC 145

UGC Content HootSuite Authentication 145

Sprout Social

JANUARY 19, 2021

Social listening provides real-time insights into consumers’ feelings, wants and needs in a way that no other marketing platform does. The Sprout platform provides powerful data along with the flexible tools and intuitive user experience that make it easy to pull actionable insights that drive your business forward. .

Data 97

Data Sentiment API Analysis 97

Twist Image

JANUARY 26, 2017

Explosive growth on a platform does not (often) come with great marketing results for brands. Different platforms, different media, different user experiences, etc. You would think that as the Internet took hold, that this sentiment would dissipate. you're not advertising effectively on this platform. emerging platform.

Platform 40

Platform Nielsen Publishing Advertising 40

Razor Social

NOVEMBER 29, 0002

With a bit of smart thinking you can do this analysis across other platforms. What changes have happened on the platforms that means you need to change? Sentiment Analysis. Sentiment analysis tools are not 100% reliable but they can give you a good indicator when there’s a problem. Platform analytics.

Analytics 89

Analytics Social Media How To Analysis 89

Oktopost

JULY 4, 2022

Salesforce announced earlier this year that Social Studio, their one-stop social media management platform, has entered sunset mode and will no longer be receiving any updates. For those of you working in Social Studio and enjoying the native integration with your Salesforce platform, this is likely a difficult time. Quick Links.

B2B 131

B2B Social Media Management Metrics Social Media 131

Ignite Social Media

OCTOBER 6, 2022

Customer Engagement Platform – Digital-first, an omnichannel platform built for enterprises. It can be tricky to offer numerous integrations with numerous social media platforms and options for technology or data integrations, so I was surprised to see how many options Khoros offers in this area. Khoros solutions . As a Recap.

Social Media Management 78

Social Media Management Review Social Media Tools 78

Sprout Social

MARCH 30, 2023

Since New Year’s Day 2023, more than 5 million messages referencing ChatGPT have been sent across Reddit, Twitter and YouTube alone. More than ever before, these innovations are becoming available for software vendors of all sizes to integrate into their own platforms. Suddenly, everyone has the tools to create AI-backed features.

Software 120

Software Training Energy Team 120

Keyhole.co

MARCH 20, 2024

Keyhole Keyhole is an all-in-one social media marketing tool that allows you to measure your online performance, keep an ear out for mentions, discover influencers who are the right fit, and conduct market research through one easy-to-use platform. However, its social listening suite is relatively extensive.

LinkedIn 52

LinkedIn Tools B2B Price 52

Sprout Social

FEBRUARY 20, 2020

Improve sentiment around customer service. You can’t listen and aggregate this much data “by hand,” so it’s important to choose a listening tool that reaches the deepest corners of social, brings forth actionable data, measures sentiment, and integrates effortlessly into your business strategy. Did the same sentiment come up often?

Strategy 119

Strategy Sentiment Social Media Management Analysis 119

Keyhole.co

NOVEMBER 6, 2022

Social media monitoring tools allow marketers to do the following: Get quality audience data Take relevant actions, based on the data collected, to keep or build a good reputation and drive ROI Save time, as all your social media analytics are available to you in one platform. But which social media monitoring tool is the best for your brand?

Tools 52

Tools Social Media Sentiment Price 52

Socialmedia.biz

FEBRUARY 11, 2019

More than 300 million people spend at least 5 hours every day on different social networking platforms, including Facebook, Twitter, Pinterest, Youtube and Instagram. On social media platforms, your feed is curated with news stories, images, or videos that filter through friends, people you may know, or brands you follow.

Social Media 88

Social Media Sentiment Analysis Study 88