Sherrilynne Starkie

OCTOBER 25, 2012

Complete findings from the study can be found in a white paper titled The Social Media Payoff – Establishing the Missing Link Between Social Media and ROI. Click here to start to receive my newsletter. Related posts: Facebook advertising facts. Social media in call centres. Wikipedia rules the waves. Related articles.

Study 377

Study Social Media Wikipedia ROI 377

Sherrilynne Starkie

DECEMBER 31, 2014

It’s more than blo g posts, white papers and newsletters. That content takes many forms beyond the blog or newsletter is a new mindset for many organizations. This ‘best practices’ report makes the argument that only when an organization has ‘content’ hardwired, can it create, produce, publish content continually.

Content 282

Content Committee How To Curation 282

Sherrilynne Starkie

MARCH 28, 2012

Bloggers are increasingly important in public relations, according to a white paper published today by DWPub. Click here to start to receive my newsletter. Eighty-two per cent of PR professionals work with bloggers to provide coverage for clients, while 98% find bloggers useful or invaluable. Download the whitepaper here.

Blogger 343

Blogger Survey Newsletter Features 343

Sherrilynne Starkie

APRIL 17, 2012

Research and analyst firm Frost & Sullivan has published a white paper, Enabling Successful Social Media Customer Care , which examines challenges, opportunities and how best to use social media to monitor and take action within the contact center. .” Click here to start to receive my newsletter. Related articles.

Social Media 313

Social Media ROI Collaboration Newsletter 313