Customer Satisfaction: Social Media Websites Rank Among The Worst
The Realtime Report
JULY 22, 2014
Today, the American Customer Satisfaction Index (ACSI) released its yearly E-Business Report, which takes an in-depth look at user satisfaction with social media, as well as portals and search engines, and news and opinion websites. The bad news: social media websites rank among the worst-performing companies researched by the ACSI.
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