The ROI of Respect, Listening and Hugs
Almost Savvy
SEPTEMBER 5, 2011
While there will be always be an ongoing debate about which metrics (number of followers, fans, clicks) are most important when calculating social media ROI (return on investment), I wonder if there is a downside to being a metric-holic. Feel free to let me know which social interaction metrics you’d like to add.
Let's personalize your content