Janet Fouts

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What’s your social listening strategy?

Janet Fouts

However, the trend in marketing is focused on big data, filtered and sifted, often to get the results that validate our company and products rather than to divine what the customer wants. It’s not entirely accurate to use tools that judge sentiment as a data point either. Let’s try that with our prospective markets, shall we?

Strategy 111
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Social Media–What Do I Do With All This Data?

Janet Fouts

Identifying phrasing and keyword response can tell you a lot about how your messaging is working and your target market too. This is a good way to identify trends or product perception so you can take action to correct misconceptions or adjust your phrasing to fit the market’s vocabulary. Why was that? Say thank you.

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What was the most important thing you learned about social media this year?

Janet Fouts

Social Media Marketing is about business. Yes, the two can blend beautifully, but when you add "marketing" to the phrase, you’d better bring your big boy pants if you want to sit at the table. Sudha Jamthe. All this is not ROI. Each customer wants you to listen, engage and converse. Chuck Hester. Ari Herzog.