The Decision Journey: New Insights from Reddit Research
Convince & Convert
MARCH 5, 2024
Blame Amazon, Tinder swiping, influencer culture or the infiltration of advertising into every corner of our lives, but the reality is that consumers are never NOT in the market to upgrade. According to the Harvard Business Review , increasing retention by just 5% can equal an upwards of 95% increase in profit. How can this be true?
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