20 Social Media Trends for Business in 2011
Dave Fleet
JANUARY 27, 2011
Trend #3: Social impact drives reputation. Trend #17: Marketing in streams. Ubiquitous mobile. Hopefully one or two of them will spark ideas for you. I grouped the trends into five themes: Silo-busting. Trend #1: Integration. Trend #2: Social customer support. Maturation of social media. Trend #4: Death of the campaign.
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