Atom Thought

article thumbnail

To Lock-in or to Set Free? How the New Age Consumers are Evaluating Products and Service?

Atom Thought

Many marketers think and focus on how to lock-in their customers- by creating a unique platform, or an ecosystem of apps that can run only on a specific platform , complex loyalty programs or just naturally by a tough exit option.

Products 191
article thumbnail

The Next Big Thing After Twitter! Is FourSquare The Answer?

Atom Thought

So let me take you back to ‘Mayorship’ and ask you- ‘isn’t this an exciting way to build loyalties?’ This kind of gives a new twist to the old loyalty marketing. Imagine if I am pronounce the mayor of café coffee day, brigade road, Bangalore.

article thumbnail

eCommerce Chargebacks and Remedies

Atom Thought

Run a customer loyalty program. This is proactively recording customer satisfaction and his receipt of service, so that even in case of dispute the incidence is minimum, and to start with it will help you have a satisfied customer with less chances of dispute. There is no quick-fix and there is no permanent solution.

Retail 100