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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

75% of X (Twitter) Users Have Used the Platform to Connect with Brands According to a Khoros survey , 3/4 of X users have interacted with different companies on the social media platform. Others use platforms like Engage AI to generate personalized LinkedIn comments and respond to customers’ queries on the platform.

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The State of Social Media Marketing – Summary of Annual Survey Report (Part 2)

Mindjumpers

A couple of days ago, Awareness, Inc released the second part of the same report , which points out some useful statistics for the second half of 2012. The findings are based on a survey, conducted among 469 marketers from wide varieties of industries, company sizes and levels of social marketing expertise. Monitoring. Challenges.

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Brands Spent a Whopping $673B on Social Media Ads in Five Years

The Realtime Report

According to a Statista survey, brands spent $73.2bn on social media ads in 2018. Statistics show 2021 saw the biggest year-over-year growth, with revenue surging by 36% or nearly $50bn in a year to $180.9bn. The full story and statistics can be found here: [link] Two years later, this figure practically doubled to $132.7bn.

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Instagram Is Fastest Growing Social Network Worldwide

The Realtime Report

Facebook, YouTube, Google+, Twitter and LinkedIn are still the most popular social networks worldwide, but Instagram is growing faster than any other social site, according to new research by GlobalWebIndex. Social Media Statistics Facebook Google Instagram LinkedIn social networking statistics Twitter'

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How Can Linkedin Grow?

Idaconcpts

LinkedIn is at a tipping point. After becoming the first social network to go public on May 19, 2011, LinkedIn is now in the hot seat as finance pundits examine whether the company’s market valuation is realistic. One major question that investors have about LinkedIn is: “How can Linkedin grow?

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Social Networking Stats: Teens Prefer Instagram Over Facebook, #RLTM Scoreboard

The Realtime Report

LinkedIn: 259 million active users. via LinkedIn. This was the first time in the survey’s history that Instagram outranked Facebook and Twitter as the most important social network for this demographic. Piper Jaffray’s semi-annual survey, Taking Stock With Teens , was published Tuesday (April 9th).

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20 public relations stats to know for better communications outcomes in 2022

Sprout Social

We’re sharing statistics on the intersection of social media and PR from Sprout Social’s State of Social Media Investment Report , along with other industry facts from top sources like Edelman. Let’s paint the landscape of the industry before diving into the statistics. 20 PR statistics you can’t ignore in 2022.