Dave Fleet

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25 Suggestions For How To Use Twitter

Dave Fleet

Twitter sent an email around to users yesterday, giving four suggestions for getting the most out of Twitter in 2011: Follow your interests: Follow the people who share your passions. Don’t panic: Search for hashtags and relevant accounts during emergencies to stay informed. Four suggestions seems a little thin to me.

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Unethical Social Media at its Worst: Rob Ford’s Fake Twitter Account

Dave Fleet

Tweet The Globe and Mail , Maclean’s magazine , CTV , the Torontoist and blogTO all ran stories in the last day, alleging that staff of Toronto’s newly-annointed mayor elect, Rob Ford, used a fake Twitter account to deceive a voter into handing over incriminating materials during the campaign. Tags: ethics Twitter.

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Why You Should Tweet During a Crisis

Dave Fleet

That’s why I was really interested to see a note from Shashi Bellamkonda on the Social CRM Pioneers group , pointing to some interesting research by Microsoft and Psychster on the effect of companies acknowledging issues via Twitter on the actions and perceptions of customers.

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Four theories on the declining trust in Canadian social media

Dave Fleet

While the personalized 1:1 experience is there, the ability to stay in touch with communities of interest is much diminished, and there’s a saturation of brands pushing content “at” people, with a focus on sales vs helpful, interesting information. The gradual decline of Twitter. Movement from broadcasting to 1:1 communication.

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Trust in 2012: 4 Implications for Social Media

Dave Fleet

There’s a dichotomy here, quite possibly because “social media” means different things to different people – plenty of people think of Twitter as a bunch of people talking about their lunch; I think of it as my industry peers discussing trends (and the occasional LOLcat).

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Five Reasons You Should Go To The Next Third Tuesday Toronto

Dave Fleet

For a while, his Twitter account ( @Ont_Ombudsman ) was (transparently) manned by a member of his staff, with occasional appearances from the man himself, but over time he grew more and more involved to the point where it’s now the reverse. Get the perspective of an early public sector adopter of social media.

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Correlation/Causality Confusion

Dave Fleet

Not surprisingly, these reports are pretty popular – they possess two desirable attributes: They offer easy-to-digest, soundbite-sized nuggets of information – perfect for short-form media such as Twitter. They offer the potential for increased understanding of the latest trends.