Firebelly

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Tinker Coffee Co. Goes the Last Mile With Creating Experiences

Firebelly

started his career in the wine industry then moved into software and now he’s a coffee guy. Steve Hall, co-founder of Tinker Coffee Co., It started with an idea and has expanded into a successful business that continues to grow. On our latest episode of #GotTheFire, Hall explains how Tinker Coffee Co. has taken the […].

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Social Media Horror Story With A Happy Ending

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Of course, this didn’t work on an audience of people who do social media for a living (ice to eskimos, people), especially from a company that sells social CRM software. . account=hotels&page=industry. Happy Endings & Lessons Learned. Oracle and Candlewood learned some valuable lessons in the last couple days.

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4 CRM Lessons Learned From ‘The Great Social Customer Service Race’

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Ashley Verrill , CRM market analyst with Software Advice conducted “The Great Social Customer Service Race.” ” The race was created to evaluate how efficiently the nation’s top 14 brands across seven industries provided customer support on Twitter.

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