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Top 10 customer service software tools

Sprout Social

Customer service software is integral to any company’s tech stack today. That’s where service software and automation via AI can do a ton of heavy lifting. That’s where service software and automation via AI can do a ton of heavy lifting. Below we dig into why customer service software matters and tips for choosing a tool.

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Balancing social resources across multiple business lines

Sprout Social

I interviewed Dan Levey, Social Media Manager and Team Lead at Nelnet, to learn how his “small and scrappy team” balances their limited resources across a wide range of business lines. He explained the relationship building and resource prioritization required to manage multiple accounts effectively.

Resources 100
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Managing Priorities, Projects & Tactics with Limited Resources

Oktopost

Episode Summary Managing priorities, projects, and tactics with limited resources has become a common challenge faced by many modern-day marketing leaders. To effectively manage these constraints comes down to strategic planning, effective communication, agile practices, and continuous optimization.

Project 118
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Learn How To Develop Custom Software Fast From Scratch

BeingOptimist

There are several steps to learn how to develop enterprise custom software applications from scratch. Bespoke software development is the processes of analyzing business needs, brainstorming possible solutions, and developing custom technology to address pain points. Frame The Entire Software Development Life Cycle (SDLC).

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Top 10 HR Software You Should Try

BeingOptimist

The importance of human resources as a key factor in the company’s competitiveness implies the improvement and development of the personnel management function. This indicates the need for the formation of a digital HR system of the company based on the application of modern HR solution software. Moxie and Telligent.

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Industry benchmarks to inform your social media presence

Sprout Social

You may have reports set up to measure your own key metrics, but in the course of trying to prove the value of social to your larger organization, you’ve likely run into questions about how you stack up to competitors or how your social presence “should” be going compared to your industry. How social stacks up across industries.

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Wrike Project Management Software: Tailor-Fit to Your Business

Your Escape From 9 to 5

Have you been looking for software that can thoroughly help you manage and simplify your business? Wrike ’s collaborative project management software does just that. Your to-do list and your work tool can all be in one software for project management, Wrike. Integrate Wrike with the other software you already use ?Quickbooks,

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