Keyhole.co

NOVEMBER 30, 2022

Social media reports: If you want to get actual insights into all your social channels in one place, then this tool provides detailed social media analytics reports. Social CRM: You are able to manage social media engagement efficiently by encouraging teamwork. This lets you track all the KPIs in one place.

Analytics 52

Analytics Social Media Tools Price 52

Convince & Convert

APRIL 28, 2010

Finding Your Influencers As noted in the study, the notion of true 1:1 marketing via social media is a bit of a fallacy. It’s really only possible in a reactive sense via social CRM, where individual complaints or questions can indeed be handled. I see this as a little far-flung.

Social Media 147

Social Media Strategy Influencer Social CRM 147

Convince & Convert

JULY 14, 2010

The problem is that social is far more about building loyalty and engaging current and future customers than it is about driving immediate sales results. I agree with you regarding the noise, it seems there is a new social media vehicle, forum, platform for every industry or topic known to man.

Social Media 134

Social Media Strategy Metrics Organization 134

Convince & Convert

SEPTEMBER 21, 2010

Social Media is optional It doesn’t matter what the demographics of your customers are. It doesn’t matter what industry you’re in. Over the last 7 months I’ve certainly walked the walk of social media marketing and this post is as plain and simple as a definition gets. Bravo, man. Keep at it.

Social Media 149

Social Media Strategy Consultant Web 2.0 149

Convince & Convert

JULY 28, 2010

There aren't any short cuts to adding value or adding to the conversation: it takes time, some creativity and dedication, but it is well worth it if valued in relationship and loyalty. Thanks again, Jay.

Social Media 148

Social Media Strategy Consultant B2B 148

Convince & Convert

JULY 22, 2010

However, if a firm focuses on building brand loyalty with a small subset of customers, they may find that it has an exponential impact. But, I certainly understand the inquiry – the term 'social media' has grown to encompass so many different things that its become difficult to define.

Social Media 128

Social Media Strategy Influencer Case Study 128

Convince & Convert

AUGUST 25, 2010

Carefully crafting and leading the consumer experience in-store and virtually, has earned the company trust and admirable loyalty. Experience=trust + loyalty, the formula is simple yet solving it takes work. Unapologetic intrusiveness, warmly invited by the customer because the perceived value is high. Including this move by Starbucks.

Facebook 142

Facebook Yahoo Collaboration Social CRM 142

Convince & Convert

OCTOBER 25, 2011

In February of 2009, two advertising industry giants finally caved and said, “There is no longer a linear model of consumer behavior. The general advertising people don’t know.”. Over forty years ago Ogilvy predicted a collision between direct response and advertising that is actually happening right now. Behavior Trumps Engagement.

Engagement 157

Engagement Loyalty Advertising Social Media 157

Convince & Convert

SEPTEMBER 23, 2010

Succeeding on the social Web requires daily participation. Whether it’s brand reputation management, PR and influencer outreach, customer service and social CRM, interacting with fans on a brand community, or just creating content that builds thought leadership – it all takes time.

Social Media 146

Social Media Strategy Energy Consultant 146

Convince & Convert

JUNE 16, 2010

They’re marketing-oriented but highly operational and often aimed at creating loyalty by improving customer experience. The Secret Sauce Is Relevance I’m noticing common themes among social media successes like BBVA bank. It's a new way to use social media from a sales standpoint that is being overlooked.

Social Media 119

Social Media Strategy Mobile Consultant 119