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Get to connection faster: social customer care powered by HubSpot and Sprout

Sprout Social

How our questions and issues are handled by companies across social directly affects how we feel about their brand as a whole. Partnering with HubSpot for deeper—and faster—connection on social. Visualize the status of your support requests from both Sprout Social and HubSpot Service Hub. Source: Twitter.

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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

75% of X (Twitter) Users Have Used the Platform to Connect with Brands According to a Khoros survey , 3/4 of X users have interacted with different companies on the social media platform. Image via Hubspot Mostly, customers ask these questions through the DMs.

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Does My Business Need to be on Twitter?

yMarketingMatters

, I am following up with an more in-depth look at Twitter and why your business should make use of this social media channel. There are about 1 billion registered Twitter users, with 241 million monthly active users. The average Twitter user has 208 followers. Questions To Ask. of monthly active users on Twitter.

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The Void That Twitter Could Leave

Twist Image

Dear Twitter, please don't go. These are dangerous times for Twitter. Their leadership is changing (it is being questioned and executives have been departing). Their users are curious (yes, there are millions of people still looking at Twitter daily, but are they really using it?). What Twitter does. There's more.

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Social Media Marketing Goals and How To Achieve Them — Five Tips

Webbiquity SMM

These are among the key questions for marketers to ask when determining how best to reach their goals. Start with these questions to help create an effective plan of action. Image credit: Twitter Here’s how Sprout Social is doing it. These are some of the questions you should be thinking about. How will achieve them?

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Instagram Marketing for B2B Companies: Eight Best Examples to Follow

Webbiquity SMM

The days when Twitter or LinkedIn were the only social media networks for B2B business promotion are long gone. During the discovery phase, potential customers will have questions about your product or service. HubSpot: Lay a Bet on Instagram Video Marketing. Why Should B2B Companies Use Instagram Marketing?

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45 of the Best Social Media Analytics Tools

agora pulse

Monitor the number of questions or comments you receive, your team’s overall response time, and individual team members’ contributions. Keep an eye on the number of clicks, the traffic volume from each channel, and the bounce rate for website visitors from social media channels. Improve customer service. Increase revenue. BrandMentions.

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