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6 integrations to get more from your social media management platform

Sprout Social

The social media market is saturated with different integrations, which is why Sprout is thoughtful about our approach. We heard many of our customers’ challenges around integrating with social media management tools and took notes. Lead management & CRM. Build and support integrations in-house.

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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Image via Sprout Social It’s a solid reason for businesses big and small to use social media management tools that can help you track and manage customer messages better. This could be because most users prefer social media to phones or emails.

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How to Write a Great Social Media Manager Job Description (and Hire a Top Social Media Manager)

Buffer Social

Writing a great social media manager job description is not an easy task. The job description is one of the first few things potential applicants read and a well-written job description can increase the chances of you hiring the best social media manager for your company. Kickstart a free trial now. .

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How to Find Your Audience on Social Media

Social Media Strategies Summit

When HubSpot asked social media marketers about their biggest challenges, “ reaching our target audience ” came in second place, only behind “ creating engaging content.” For instance, imagine you’re the social media manager at an organic kombucha brand that predominantly sells to Gen Z and Millennial customers in New York.

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45 of the Best Social Media Analytics Tools

agora pulse

Keep an eye on the number of clicks, the traffic volume from each channel, and the bounce rate for website visitors from social media channels. Monitor the number of questions or comments you receive, your team’s overall response time, and individual team members’ contributions. Zoho Social. Social media channels.

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How marketing automation empowers your team, and whole org

Sprout Social

Social analytics and reporting tools that allow you to measure and iterate on your strategy. Customer service chatbots that answer common questions received on social for you and remove the task from your plate. Sprout Social We’d be remiss if we didn’t mention our very own automation and AI-powered platform.

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How to Get Hired as a Social Media Manager (and Then Rock the Job Once You Have It) [SSM03]

Buffer Social

What does it take to get hired as a social media manager? Perhaps you’re looking for a job in social (or perhaps you’re hiring for one). There are a ton of different factors that could go into a successful stint on ever-changing social media. 3 Tips for Getting Hired as a Social Media Manager.