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Top 10 customer service software tools

Sprout Social

Customer service software is integral to any company’s tech stack today. Strong service leads to longer-term customers, positive word-of-mouth and a more productive team. That’s where service software and automation via AI can do a ton of heavy lifting. What is customer service software? What is customer service software?

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9 Chatbot builders to enhance your customer support

Sprout Social

A chatbot builder is software that helps you create automated messaging with customers without extensive coding knowledge. Your team should be able to efficiently create, deploy and manage chatbots so they can focus on improving the user experience rather than navigating complex software. Table of contents: What is a chatbot builder?

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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

These customers often reach out to brands to air complaints about their products and services. 76% of Marketers Say Their Brands Provide Social Media Customer Service According to a 2023 Hubspot report, 76% of social media marketers revealed their companies offer social media customer support. Image via Khoros 9.

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Content Strategy Tips from Top B2B Brands

Writtent Blog

Dominate Your Niche Image source: HubSpot/PoweredbySearch Who wants to read about marketing automation software? HubSpot is among the best at making B2B content marketing people love, and the phrase has even become their tagline. Even if your small business strategy won’t mesh well with Zombies, don’t be afraid to be bold.

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How marketing automation empowers your team, and whole org

Sprout Social

In fact, teams that don’t adopt automation and AI-powered software throughout their tech stack risk falling behind. Marketing automation is the process of speeding up repetitive, time-consuming and complex tasks with the power of automation software. What is marketing automation? Automation tools are popular in marketing departments.

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Guide on How to Start a Business Blog Part 2

Writtent Blog

Blog Name: Because this is a business blog, its name will most likely be “Company Blog” as in Google Blog or HubSpot Blog. For example: HubSpot is one of the fastest growing internet marketing software companies in the U.S., Use this checklist from HubSpot to help you create great content and promote engagement.

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The Top 10 Stress-Free Social Media Planning Tools

Hootsuite

Social media planning tools are software that helps you schedule, organize, and publish content on social media. These tools can range from scheduling software to grid planners to calendars. In fact, we believe scheduling software to be so integral that we wrote a post outlining the 15 best social media scheduling tools.