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The Many Roles of an Internal Community Manager

Social Media Strategery

There has to be someone there who can show the rest of the community how to have a little fun, and the community manager has to be comfortable using humor in a professional environment (no, those are not mutually exclusive). It’s very much like trying to teach someone to use a wiki for collaboration instead of using email.

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Tired of All-Hands Meetings? Try an INTERNAL Unconference

Social Media Strategery

Pre-Conference After receiving approval to move forward, we established our “home base&# – a wiki page on our Enterprise 2.0 We established the hashtag that we would use when blogging or Yammering about the Uconference. platform – hello.bah.com. From here, we coordinated all our planning and outreach efforts.

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Learn to Walk Before You Run | Social Media Strategery

Social Media Strategery

&# That’s the question I was recently asked by a colleague working on a project where they had just deployed an internal wiki. They said, “that’s what we want!&# They installed a wiki. And they waited… They soon discovered that their users weren’t actually, you know, using the wiki.

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I Started a Blog But No One Cared | Social Media Strategery

Social Media Strategery

Why isn’t anyone editing the wiki pages?) These aren’t trivial questions – people take the time to create a blog post or add content to a wiki because of the promise of emergent collaboration. Post your blog entry, wiki content, forum thread, etc. at least once a week. Cross-promote. Give people an action.

Gov 2.0 125
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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

ENTERPRISE : points for logging in, points for updating status, points for completing a ToDo item, points for rating anothers business blog post, points for contributing to the wiki (I think Confluence has that built in?) ENTERPRISE : contributing to an unpopular wiki subject, logging in before 9am, talking like a pirate on pirate day.

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Enterprise 2.0 Reflects the Culture | Social Media Strategery

Social Media Strategery

If you think that the enterprise-wide wiki you’ve been pushing to install is going to change the culture of your organization, think again. That wiki is going to reflect the culture of your organization, not change it. Use wikis to eliminate email! It will continue on the wiki. Enterprise 2.0 Enterprise 2.0

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Make Sure Your Social Media Evangelists Feel the Love

Social Media Strategery

It’s more that their managers haven’t figured out how to appreciate them. They take their jobs very seriously and have spent many many hours trying to help others understand the work that they do – the last thing they need is to have to explain what a wiki is to the person who’s supposed to be their biggest champion.