How to Cut Costs with Your Own Support Community
Techipedia: Tamar Weinberg
JUNE 19, 2012
Support communities—forum sites, wikis or any venues that include user-generated content—are surprisingly self-sufficient. He just launched the book on online communities, Capturing Community: How to Build, Manage and Market Your Online Community. [ And the more you work on getting members to engage, the more productive they become.
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