article thumbnail

How a Small New York City Hotel Put Itself on the Map through.

Techipedia: Tamar Weinberg

Did you know that there are other hotels beyond the Hyatts, the Hiltons, the Omnis, the Sheratons, and the Marriotts of the world in NYC? When you go to a conference in Manhattan, you probably seek out hotels that you’ve also heard of. How does one small hotel possibly compete with these hotel franchises?

Hotels 245
article thumbnail

4 Ways E-commerce Can Drive Conversions From Green Initiatives

Buzz Marketing for Technology

Whether retail or hospitality, certain brands are continuously striving to maintain relevancy for a certain subset of eco-conscious customers—both offline and off. Test out highlighting hotels that invest in green initiatives in the search results and hotel details page.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Social Media Horror Story With A Happy Ending

Firebelly

Worse, I somehow lost my credit card between the airport and the hotel. The clerk wouldn’t let me check-in, citing hotel policy. We know retailers that monitor complaints for their competitors, then offering those customers immediate help. This is a major issue for retailers who have thousands of locations. .

article thumbnail

Social Media Sites Rank Lowest For Customer Satisfaction

The Realtime Report

Hotels also show a disparity, ranked at 84 for website satisfaction but only at 77 for overall customer satisfaction. Specialty Retail Stores 79. Internet Retail 78. Banks receive a high score (85) for website satisfaction, but drop to a 78 in terms of overall satisfaction. ACSI 2014 Website Satisfaction: Credit Unions 86.

Sites 177
article thumbnail

We Have Infinite Creative Opportunities to Solve Customer Experience Problems

Social Media Strategery

Retailers figured out how to do curbside pickup without months of red tape getting in the way. Will self-checkout become the new standard at all retailers – clothing, toys, electronics, etc.? What’s the future of the hotel check-in counter? What’s the new standard for cleaning hotel rooms?

Sports 107
article thumbnail

Everything You Need to Know on Real-Time Engagement Platform

The Realtime Report

EeCommerce E-commerce is one method for consumers to buy and sell goods in retail. You can even schedule them based on the different geographies and time zones your target audience follows. It makes your outreach more personalized and more likely to generate a positive response.

article thumbnail

The Future Never Comes When You Can't Nail The Present

Twist Image

Case One: One of the world's largest retailers. They are in direct competition with almost every other retailer (including Amazon ). After checking out Amazon, I headed to this other large retailer. The subject line: Book your Montreal hotel today. With a listing of airline-supported hotels and prices. creativity.