Offline Expectations from Online Engagements are Unrealistic
Direct Marketing Observations
OCTOBER 17, 2014
Whether it’s your toaster, the elevator, the manager at a hotel, the service at the restaurant, the boarding of the airplane, checkout at the grocery store, customer service on the phone or the drive-thru of your favorite restaurant. If we don’t get what we want and need NOW, we have a melt down.
193 
Let's personalize your content