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First Think Tank webinar and last call for beta testers.

SocialFish

We have more modules planned for April, including one on monitoring, and another on creating a 6-week social media work plan. And SocialFish is teaming up with CommPartners to host the first ever Think Tank webinar on Wednesday, May 4 at 2pm eastern ! Here are the details: Selling Social CRM inside your organization.

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Not Tracking Social Media ROI is Your Fault

Convince & Convert

white paper. This is one of my favorite examples of self-contained social media ROI , from the fast casual chain California Tortilla. Even The Social Media ROI Cookbook includes little discussion into social’s critical role in loyalty and retention. About the Jay Baer: Follow @jaybaer.

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

Social CRM is still confusing. Only 16% of companies say they currently have a social CRM system in place. 21% plan to implement such a system in the coming year, but another 17% “don’t know what a social CRM system is and why businesses need it.” WordPress Hosting SEO ).

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Moving From Back Pats to Business, Social CRM Is For Real

Convince & Convert

But in almost every case, the evidence that social media “works” is based on aggregate, anonymous data. Instead, the software titans bought the ability to combine social behavior with their existing database and CRM suites to create a true end-to-end social CRM solution. The New Social CRM Big Three.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

They were all friends of the host, nervously alternating between drinking Bartles & Jaymes wine coolers, and trying not to break anything. Humanize Your Blog Remember, it’s a blog not a white paper, and a key differentiator is personality. At first, you knew everyone at the party. But then, it all changed.