article thumbnail

6 Brands Achieving Amazing Results on Facebook

Social Media Strategies Summit

So they launched a campaign intended to show off the quality and engineering of their products, including messaging like: “RIMOWA’s iconic designs and lifetime guarantee is engineered for the modern discerning traveler.” Watch video here The campaign targeted people aged 20+ in the US, including those interested in luxury travel.

Brands 130
article thumbnail

Hotels and Social Media Travel Tourism

Laurel Papworth

I know that travel consumers booking via my hotel website i.e. direct customers are more loyal, bring more revenue and tend to travel more often. In 2009, even the top 30 major hotel brands t increased their dependence on the Online Travel Agencies (OTAs)-from 25.4% YouTube: At war with Warner Music Group (8).

Hotels 85
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is a customer journey map and how to make your own [examples included]

Sprout Social

A customer journey map is like a detailed travel itinerary for your customer’s experience with your brand. Customer personas are fictional characters that represent each of your target customer groups. Take a look at this simplified current state customer journey map from Nielsen-Norman. It includes elements like: 1.

Examples 104
article thumbnail

Best Social Media Monitoring Tools

Bill Hartzer

With ReviewAnalyst, you can track, analyze and react to what people are saying about your hotel on the major travel and social media sites. From gathered data targeted to a specific demographic group, clients can then maximize their marketing performance from various social media sources.

Cymfony 152
article thumbnail

Ugly Drinks’ Four Secrets to Disrupting a $392 Billion Industry

Buffer Social

Airbnb took travel, and made us all feel at home across globe. All three of these were top voted options in surveys we sent out to our customers via email and surveys we posted on Instagram Stories and in our highly-engaged Facebook Group,” shares Zenner. Great businesses see the future differently.

article thumbnail

Facebook Location Targeting: A Detailed Guide

Jon Loomer

In the United States, you can also target by DMA , which is a media market as defined by Nielsen. You can also target multiple locations within a single targeting group, though there are limits to how many specific targeting parameters you can build. People traveling in this location. Traveling In, People who Live In, etc).

Facebook 166
article thumbnail

The Complete, Always-Updated Guide to Facebook Advertising

Buffer Social

Target “People traveling in this location” to reach people whose most recent location is in the area but whose home is at least 125 miles away. Then you can add an exact location by typing in the name of a country, state, region, city, postal code, address — even a Nielsen TV region or congressional district.