Adam Cohen

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On Facebook and the Death of Etiquette

Adam Cohen

How Often Do Ethical Questions Impact Your Social Media Efforts? (8). Friends with Benefits: Starbucks and Foursquare (16). Co-opetition in the World of Social Media Marketing (10). Tags: Facebook Social Media Social Networking Business Communication Etiquette. The Digital Five Tool Player (10). Tweet This!

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Social Media Does Not Exist

Adam Cohen

Effective businesses manage all customer touchpoints – every customer interaction is a chance to impact the experience, whether it’s an ad, a product purchase, a customer service call, talking in the store with an associate, or replying to a post in a social network.