Open Community Case Study – American Library Association
SocialFish
MARCH 30, 2011
Using its online community ALA Connect and social media, ALA has reached out to members and nonmembers, actively soliciting their feedback, ideas and participation. The new container: iPad, photo by FHKE (Wikimedia Commons). Last year she played around with Foursquare and Gowalla, but it didn’t go anywhere.
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