Social Media Strategery
MARCH 8, 2011
software , vendors and clients alike have come to realize that these communities don’t just magically appear. You cannot possibly garden the wiki, write your blog posts, moderate all of the forums, stay active on Yammer, run your metrics reports and do everything else a community manager is asked to do by yourself.
Social Media Strategery
JANUARY 7, 2010
So, what do I tell these folks when they ask me why no one is reading their forum posts, commenting on their blogs, or editing their wiki pages? Post your blog entry, wiki content, forum thread, etc. Tell me what benefit I get from taking time out of my day to click over to your blog/wiki page/forum and read it. Cross-promote.
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Laurel Papworth
JUNE 16, 2010
note: today most community software has a spam removal system). Buddypress forum karma points. If Twitter is working with Foursquare, why can’t Yammer and other social enterprise communication tools play with badges and points? Then tell me that violence doesn’t spring to mind! Atlassian Confluence wiki karma.
Social Media Strategery
JUNE 21, 2009
implementations of blogs, wikis, or forums not living up to the expectations of the technology? To add on to your ideas, I would also suggest that organizations would do well to invest in community managers – those people who blog, garden wiki pages, and moderate forums as their primary job. Why are Enterprise 2.0
Social Media Strategery
DECEMBER 30, 2008
Use email less (internally) – One thing I’ve realized is that if I keep answering people’s emails, people will continue to send them to me, even if I explicitly tell them that they’re more likely to get a hold of me by posting their question/comment to my internal blog, contact me on Yammer, use my internal wiki page, etc.
Convince & Convert
JUNE 29, 2012
Read on for insights from Evan and some social media news from Eric and Jim ( this week : Facebook changes users’ email addresses without permission, LinkedIn offers targeted status updates, and Microsoft acquires Yammer). Jim : Yes, it really does, I mean, we had somebody out from Yammer on one of the shows I hosted. Listen Now.
Convince & Convert
MAY 28, 2012
You need some sort of social media listening software in your organization. See this post on the 5 Categories of Social Media Software for some options. That software, however, is only good as its operator. It’s hard to deal with a crisis you can’t find. Set a Listening Protocol. Who is listening to the social Web?
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