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How to Use Social Listening to Retain More Customers

Webbiquity SMM

In software development, for example, that means prioritizing new features requested by existing users over new functionality that may (or may not) help win more new deals. This list should also include industry-specific keywords. Use social listening to assess how other brands in your industry are accommodating customer demands.

Sentiment 142
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Online reputation monitoring: What it is and why it’s important for business

Sprout Social

Reputation monitoring software to try What features to look for in a reputation management software What is online reputation monitoring? Analyze your reputation over time Pop quiz: does your brand have the reputation of an industry leader? Comments, forum posts, podcast mentions, you name it.

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Revolutionizing Retail: ‘Humanized’ Live Online Video Sales Spurring Seismic eComm Paradigm Shifts

The Realtime Report

First-to-market live e-retail video SaaS establishing new industry standard, ushering in the relational economy era by combining the simplicity of a call with the power of e-Commerce for superior online shopping interactions rivaling in-store experiences; Game changing e-Tail tech far exceeds first round funding target. Merilee Kern.

Retail 91
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Competitive monitoring: tracking the competition to stay ahead

Sprout Social

Competitive monitoring also involves collecting data on market trends and other key aspects of your industry landscape. Stay on top of industry trends Things are always changing in business. There might be a new automation software slashing marketing costs in half. two accounting software for small businesses.)

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Twitter for Business: Is It Time?

Webbiquity SMM

Though 90% of B2B software companies are on Twitter , barely half are active. They are sick of the hate, the profanity, the pointless MAGA-vs-“the resistance” diatribes, the bots and trolls, the whole outrage industrial complex. But it’s not.

Twitter 228
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The Dark Web: DDoS Attacks Sell for As Low As $10 Per Hour

The Realtime Report

The World Economic Forum’s “ Global Risks Report 2020 ” reveals that, in the United States, the chances of catching and prosecuting a cybercrime actor are almost nil (0.05%). Suffering a DDoS attack could be inevitable, especially if the business operates in a high-risk industry. Make sure your systems are up to date.

Banking 158
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How to supercharge your marketing strategy with AI automation

Sprout Social

The intuitive collaboration between artificial intelligence (AI) and human effort is driving innovation across a range of industries such as health sciences, supply chain management, manufacturing and research & development. The model is further refined so it is specific to your business and industry.

Strategy 102