The Realtime Report

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6 Tips to Boost Your Customer Support Efficiency

The Realtime Report

The content should be easily found on your website, company blog, and social media. The simplest way to conduct a survey is to post a link on social media. It’s beneficial to have a dedicated social media manager to monitor what’s going on over the internet, especially where customer complaints are concerned.

Tips 103
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How To Use Customer Insight To Power Your Business

The Realtime Report

You may have conducted offline focus groups or non-structured interviews as a business, so you will most likely be aware that they are used to gather opinions and responses to stimuli. Make Use Of Social Media For Listening As Well As Marketing. Use Online Market Research. Send Out Email Surveys Or Polls.

How To 114
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How to Leverage Your Customers to Improve Your Marketing Strategy?

The Realtime Report

You can also conduct interviews or focus group discussions just like you do with your customers. You can improve your social media strategies if there is a need to do so. Aside from the people who are patronizing your business, you should also consider those who have chosen your competitors. Feedback Forms and Surveys.

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67% of Consumers Are More Likely To Purchase From Mobile-Friendly Sites

The Realtime Report

adults aged 25-54, conducted by Sterling Brands and SmithGeiger in Q3 2012; plus 40 consumers’ mobile journals and a 32-consumer focus group ( AdWeek ). The data comes from interviews with 1,088 U.S.

Mobile 186