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Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses

Koka Sexton

This book provides readers with an in-depth understanding of how to tap into customers’ behavioral instincts in order to drive customer action and loyalty. This offers a comprehensive look at using behavioral science to promote customer action and loyalty. These factors include social, psychological, and economic factors.

Loyalty 81
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What’s your social listening strategy?

Janet Fouts

Maybe we have loyalty to a specific brand because of a particular memory association. Still, I will say that social media is ever so much better a resource than using focus group scenarios. because people know they are being watched in a focus group. These are not the most logical decisions, but they “feel right”.

Strategy 111
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Maximize Marketing ROI with the Most Important Advertising Metrics in B2B Marketing

Koka Sexton

These metrics provide insight into how engaged your audiences are and what campaigns are helping to build loyalty. By tracking this information, you can then identify which campaigns are helping to drive engagement and retention, so you can focus your efforts on replicating that success. Content Strategy. Financial Analysis.

Metrics 140
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This Overlooked Marketing Strategy Can Help You Succeed in 2019

Pixlee

Crafting a marketing strategy that is both flexible enough to allow for agile shifts within the organization, while retaining rigidity that the whole team can align with isn’t an easy task. Your community should be the core focus of your marketing strategy in the year ahead. Brand Loyalty. Maximize User-Generated Content.

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Customer Advocacy Marketing: What Is it and How Does it Work?

Oktopost

An advocacy marketing strategy involves mobilizing and engaging a company’s customers, staff, and other partners to promote products and services. Advocacy programs are primarily marketing strategies. 6 Tips for Creating a Customer Advocacy Strategy. 6 Tips For Creating A Customer Advocacy Strategy. Quick Links.

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Why social media vs. traditional media is not the debate you should care about

Sprout Social

Used together, the two strategies can empower marketers to create relevant content that engages their audience no matter which channel they find themselves on. Social serves as a brand’s largest, real-time focus group, yielding critical insights that inform departments outside of marketing.

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How to develop a winning customer experience strategy

Sprout Social

In this guide, we’ll show you how to build a winning customer experience strategy. Table of contents What is customer experience (CX) strategy? A customer experience (CX) strategy is your blueprint for delivering positive and memorable customer experiences. Use surveys, interviews and focus groups to collect feedback.

Strategy 133