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Co-creation: Why creators should be part of your product development team

Sprout Social

But as social media’s influence moves from marketing departments to other business functions, it might be time to think about creators in the same light. After all, an unfiltered comment section on a creator video will give you far better insight into your consumer than any formal survey or focus group ever could.

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How Glossier Hacked its Way to a Billion Dollar Valuation

Pixlee

As detailed in the Glossier Playbook , Glossier kept a laser focus on their community at their core for growth. For many retailers, it takes millions of dollars and years testing, tweaking, and focus-grouping before coming to market. Focus on Content.

Retail 68
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How to use voice of customer data to improve your customer relationships

Sprout Social

This is a common collection method for online retailers. In this case, Burger King refers to a popular customer request as a direct influence on its partnership with T-Mobile. Focus groups : When developing a new product and service, focus groups help inform the product development team if they’re on the right track.

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This Overlooked Marketing Strategy Can Help You Succeed in 2019

Pixlee

Now the company is looking to go full circle by expanding its retail footprint where it can provide in-person help to customers. Empower Influencers. Influencers extend a brand’s reach, tap into highly engaged audiences, and provide organic opportunities to hear customer feedback. The most effective influencers also drive sales.

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10 Reasons Market Research is Critical to Social Media

Adam Cohen

It happens in all industries, but lately I’ve seen retail companies keep their “Consumer Insight&# group focused on traditional insight like mall traffic patterns and planograms. How is our market share today vs. a year ago, and how will a new program help influence that? Will there be future demand for products?

Research 265
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Making the Leap: Why Companies Struggle with Social Media

Adam Cohen

Traditional advertising and marketing provides a cushion, putting out messaging to the large customer population to influence their purchase behavior. The approach was always one-sided, and the feedback loop could be carefully and slowly measured with focus groups and research.

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Four Ways to Develop Amazing Social Media Content

Ignite Social Media

But, by thinking of your social audience like a focus group, you can use the information you receive to develop better, more meaningful content that will inspire your audiences to take the action you desire. If you have a retail location, go in-store and get some content! On-Site Content Development.