Waxing UnLyrical

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Costa Coffee: Why Isn’t Twitter Brewing?

Waxing UnLyrical

Costa is a major high street coffee retailer (and I should add that I love their coffee). Image: Simon Q via Flickr, CC 2.0. It made me think about the largest company in the UK without a Twitter account. I didn’t specifically check that out, but I’d guess that Costa Coffee is high on the list.

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Finding Keywords: The First Step to Blogging Success

Waxing UnLyrical

Image: esocialmediashop via Flickr, CC 2.0. Whether those are sales people, account managers, customer service, or retail workers, they are the people who are continually interacting with your customers. I’m not going to try to convince you why doing keyword research is important. That’s a blog post for another day. Let’s dig right in.

Adwords 278
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Four Points to Remember When Adopting a New Social Network

Waxing UnLyrical

However, a fashion or retail company has to be on there because their audience is active and present on the network. Image: michael.heiss via Flickr, CC 2.0. Does your brand message fit the network? Even if your audience is on a certain network, it’s very important to listen and understand the tone of conversation before jumping in.

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Five Signs the Future Belongs to User-Generated Content

Waxing UnLyrical

via Flickr, CC 2.0. Retail companies the world over are taking to holistic commerce and everything it brings to the table. Then I started my own business, wrote about what was going on with it in my first six weeks , helped a B2C pet product get off the ground and dove headfirst into the world of entrepreneurship. Image: mayeesherr. (in

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The B2B End Around

Waxing UnLyrical

You don’t sell directly to the end user, but to retailers and office furniture/office supply stores. Image: Andy Carvin via Flickr, CC 2.0. But at the same time you are doing that, you can also be doing the B2B end-around. Here’s how it works: Let’s say you manufacture office furniture.

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Professional Bragging Tips

Waxing UnLyrical

I started out as possibly the store’s worst cashier ever, knowing nothing whatsoever about retail transactions from the drawer-side of the cash register. Photo credit: Mark Wallace via Flickr, CC 2.0. I did it because I instinctively knew those mini-relationships would pay off when the system came up short. Name changed.

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How To Grow Your Facebook Community

Waxing UnLyrical

Image via niallkennedy on Flickr, CC 2.0. In our case, the client is not a coffee shop or retailer, so this is a real challenge until they have greater name recognition. This post will depress all the Facebook Ninjas who’ve drunk the Facebook Koolaid. I have been working with a new client since July. They are a service business.