Connection: Social Media’s Special Gift
Techipedia: Tamar Weinberg
JANUARY 26, 2011
To this well-known retailer, social media has become just one channel of many where they need to offer customer service without any care in the world for the people they’re engaging with. I miss the days when social media was more personalized. And yet, with a brand as big as this one, they only tweeted 5 times per day? Like this post?
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