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nBA Pulse: a new social analytics tool

Sherrilynne Starkie

Now I’ve used Radian6 in the past and I like to use Sysomos MAP when undertaking a brand audit, but nBA Pulse offers deeper insight and increased agility in data use. The eliminates the need to have someone watching feeds and hashtag trends all the time. It’s already being used by McDonald’s, 7Eleven, David’s Bridal and Subway.

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Understanding the Nature of an Event Using Social Analytics

Techipedia: Tamar Weinberg

The tools to track events to this level of granularity (parts of a day) are not available in most of social analytics platforms I have worked with, but Radian6 Insights has the necessary breakdown to analyze events such as the storm today or the Netflix outrage (where I examined Twitter only). Twitter Influential Steven DiMartino.

Analytics 164
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11 Steps to Developing a Digital Crisis Communications Plan

Justin Levy

Ever since last year when I read the Radian6 “Social Media Monitoring and Engagement Playbook&# and since joining Citrix Online , I have been thinking about digital crisis communications and the basic steps to developing a plan. Has your company had to execute against this plan yet? What were your experiences?

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The Best Free (or Cheap) Tools for Blogger and Influencer Outreach

Adam Sherk

Social monitoring tools like Radian6 and PR suites like Vocus and Cision offer the greatest range of functionality for research and contact management. The tool indexes millions of RSS feeds and a Feed Authority score is applied to each. But the same general approach applies to any industry. Google Blog Search.

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Social Media Listening for B2B Marketing

Buzz Marketing for Technology

To help make things easy, Avaya uses a 3-tier monitoring system that includes the following: TweetDeck – Monitors Twitter feeds for mentions of our brand name. We typically see 40 to 50 percent of social media mentions happening in Twitter so this is a good place for us to focus our energy.

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The Art And Innovation Of Listening

Twist Image

One of the leaders in social media monitoring solutions is a company called Radian6. You can also decide how frequently you would like to be notified (including "as-it-happens") and how (via email or RSS feed). Social 2011. brand reputation. business column. customer reviews. customer service. digital channels. google alerts.

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Social Media Book Package Giveaway!

Jason Yormark

One of my go-to reads is the Radian6 blog! I can be contaced on twitter: @kenji_o Katie Morse Says: August 31st, 2010 at 8:14 pm Thanks for the kudos on the blog, Jeanna Katie Community Manager | Radian6 @misskatiemo Kar_lyn Says: August 31st, 2010 at 8:40 pm The Social Media Bible! Great giveaway, Jason! I like [link] a lot!