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7 Questions About Facebook’s New Star Ratings System

Convince & Convert

In this “let’s get physical” edition of The Baer Facts, I talk with Kyle Lacy of ExactTarget about Facebook’s new system of applying star ratings to Pages , and the merits of kettlebell as a workout option. Taking a play from Yelp, Facebook has been collecting ratings data via their mobile app for more than a year.

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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Before we move into how to mobilize your company to provide extraordinary social customer care, this is a great time to remind everyone reading that social media community managers are grappling with burnout: The faucet never stops. Avoid Social Customer Care Burnout. Program automatic/quick replies for frequently asked questions.

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The 15 Best Shopify Apps to Help Grow Your Ecommerce Store

Hootsuite

Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Heyday is a conversational AI chatbot that can automate FAQs and customer support for your business. That’s where Heyday comes in. Get a free 14-day Heyday trial.

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3 ways to manage Instagram DMs and avoid inbox overload

Sprout Social

Add on all of this to juggling Instagram management between your mobile phone separate from the rest of your social tools, and it’s no wonder some social teams feel overwhelmed. . The key to successfully balancing a high volume of Instagram DMs, story mentions, comments and @mentions is having the right systems and tools for the job.

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10 Strategies to Increase Sales for Your Business

BeingOptimist

  The landing page must be responsive to mobile devices, quick, and user-friendly. The system efficiently captures and organizes leads, guaranteeing no prospective buyers are missing. FAQs What is lead capture software? Can lead capture software integrate with existing systems?

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The Top 6 Instagram Reels Editing Apps To Make Better Reels

Hootsuite

You can quickly hop onto your IG account on your mobile, whip up a Reel, and then use the in-app video editor to add songs from their audio library, stickers, effects, VR filters, and more. Canva has an intuitive drag-and-drop system designed for use by all skill levels. Looking for more Instagram-specific tips?

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The 12 Best Chatbot Examples for Businesses

Hootsuite

This makes them ideal for answering FAQs at any time of the day or night. JennyBot was available on Slush’s website and mobile app. And it served to give their audience what they wanted: timely answers to FAQs. A huge part of that was to improve their customer support system. Slush’s customer service automation.