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COVID-19 Social Media Re-Opening Checklist

Ignite Social Media

CDC Industry-Specific Guidelines State/Location Specific Guidance. Create a landing page on your website that hosts all the information a customer would need. Develop FAQs with sample messaging in anticipation to questions you will likely get Be proactive with this messaging through your social content.

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10 New Retails Trends You Need to Know for 2023

Hootsuite

Retail industry trends are more than just blog post fodder. Retail businesses need to keep a finger on the pulse of their industry and market. A takeaway from that is that if your business doesn’t have a mobile-friendly ecommerce store , and you’re not selling on social , then you’re already a step behind the rest of the industry.

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The 12 Best Chatbot Examples for Businesses

Hootsuite

This makes them ideal for answering FAQs at any time of the day or night. And it served to give their audience what they wanted: timely answers to FAQs. They needed to automate FAQs to better serve their audience. They chose Acquire Live Chat to act as an FAQ chatbot on their site. Source: Heyday. Get a Free Heyday Demo.

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How to Become a LinkedIn Top Voice or Community Top Voice

Buffer Social

  You may have heard of the LinkedIn Influencer program — an elite group of LinkedIn creators handpicked by the platform as the preeminent thought leaders in their industry. Switch to Creator Mode to get access to a host of useful features, like the ‘Follow’ button and analytics. 

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16 Facebook Engagement Post Ideas For More Likes and Shares

Hootsuite

Host a giveaway Free stuff: You like it, I like it, everybody likes it. Yes, Facebook Live is great for hosting an interview, webinar, or special event, but you can also use it more casually. Identify trends to improve your FAQ or product descriptions. Network in your industry. Almost 3 billion users — 36.7%

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The 4 Best Ecommerce Platforms for Selling in 2023

Hootsuite

A chatbot can help you save time on customer service and sell more products by answering FAQs , providing customer support, recommending products, taking care of inventory management, and offering in-store appointment booking. Additional costs like domain hosting and plugins. Ecommerce platforms FAQs. BigCommerce.

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How Much Content Do You Need? Here’s a Formula

Convince & Convert

In the book, I have lots of case studies about answering customer questions, highlighted (of course) by Marcus Sheridan from River Pools and Spas , who revolutionized his business and the swimming pool industry by focusing on teaching, not selling. Even if you have a FAQ today, I can almost guarantee it covers far less than 120 questions.

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