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4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

After all, why would they even be coming to your Web site unless they had questions about your product or service? The key is to create meaningful content that answers those questions, and propagate that content throughout the social Web, making a visit to your site unnecessary. To be entertained? I think not.

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The Best Facebook Messenger Marketing Strategies for 2023

Hootsuite

Use an FAQ chatbot to engage with customers 24/7. They provide prompt responses to common questions and issues. This way, your customers don’t have to wait for answers to their questions. This way, your customers don’t have to wait for answers to their questions. Source: Heyday. Groupe Dynamite.

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14 Fun Instagram Question Sticker Ideas for Marketers

Hootsuite

Enter: Instagram question stickers. The questions sticker for Stories collects and organizes responses, and allows you to turn real feedback into valuable public content. Here’s how to use the Instagram questions sticker, plus 14 creative ideas to inspire you. What is the Instagram question sticker? Then tap Questions.

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The social media customer service statistics brands need to know in 2022

Sprout Social

When this happens, they don’t want to click through a series of irrelevant options or read through useless FAQs. Most questions are about product availability and payment methods, but a few are feedback about the products or the buying process.” “It is critical that we answer those questions within 24 hours.

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What Can Make Your Brand’s Instagram Stories Stand Out From the Crowd?

agora pulse

Chef and author Danielle Walker used her Instagram Stories to answer users’ questions about a favorite product line of hers, Native. Get users to ask questions in a FAQ/Q&A setting by having them choose a question they’d like to ask. Go Live and answer audience questions. Really Get Creative. Tag influencers.

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39 Instagram story ideas to boost engagement for your brand

Sprout Social

Instagram story question ideas. Create a Story that poses an intriguing question. The term “sticker” can mean a lot of different things on Instagram—from interactive polls, quizzes and questions boxes, to trending holiday stickers. Share audience FAQs. Better yet—save these FAQ Stories in a highlight.

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Good, Better, and Best Strategies for Customer Service on Social Media

Ignite Social Media

Have Community Guidelines Already in Place: Don’t just ignore/not respond to comments/questions. Engage with the Positive Stuff, Too: It’s not just about addressing negative comments or questions – give the audience who is positively engaging with you a little love as well – a simple “like” goes a long way.