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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Some brands also publish posts on social media platforms to address customer concerns. On Facebook, this percentage is lower, as about 59% of users have reached out to brands on the website. Some prefer conversational chatbots to deliver real-time customer service for customers on Facebook. Image via Khoros 9.

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How to Schedule and Automatically Publish LinkedIn Posts with Later

Later

You can now plan, schedule, and automatically publish your LinkedIn posts with Later, and it’s 100% free. In fact, a 2020 Hubspot study found that traffic from LinkedIn resulted in a higher visitor-to-lead conversion rate than traffic from Twitter or Facebook. Ready to level-up your LinkedIn strategy?

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Top B2B Brands on Social Media

Social Media Strategies Summit

In fact, 84% of C-level and VP-level buyers are influenced by social media, with many spending about 760 minutes a week on Facebook. 1 Hubspot is a Resource for Marketing Decision Makers. Source: Hubspot Facebook. PRIORITY PLATFORM: Facebook and Instagram Advertising. Source: Shopify Facebook.

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29 Best Social Listening Tools To Stay Ahead Of Competition

Keyhole.co

Keyhole offers social media listening and analytics for Twitter, Instagram, Facebook, YouTube, and other online media sources all in one easy to use dashboard. While it’s best-known for its social media publishing features, it does possess a suite of social listening features, branded as Hootsuite Insights Powered by Brandwatch.

Tools 84
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Guide on How to Start a Business Blog Part 2

Writtent Blog

Blog Name: Because this is a business blog, its name will most likely be “Company Blog” as in Google Blog or HubSpot Blog. For example: HubSpot is one of the fastest growing internet marketing software companies in the U.S., Use this checklist from HubSpot to help you create great content and promote engagement.

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45 of the Best Social Media Analytics Tools

agora pulse

These 45 social media analytics tools can help you track and improve your brand’s performance: Agorapulse. BrandMentions. Brandwatch. Fanbooster. Followerwonk. Google Analytics. Iconosquare. Netbase Enterprise. PromoRepublic. Reputology. The Power Reports add-on lets you customize or automate your reports. Social media channels. BrandMentions.

Analytics 179
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6 Ways To Increase Engagement on your Facebook page.

Socialmedia.biz

billion people logging into Facebook every day, almost 50 million businesses continue to use the 13-year old social networking platform for attracting new customers and interacting with their existing audience. Content published between Monday and Wednesday recorded a 3.5% Content published between Monday and Wednesday recorded a 3.5%