Mindjumpers
NOVEMBER 30, 2010
The latter example did not come from overseas, but came to my knowledge through a very close friend who had been headhunted by no other than the global giant Google. “The 4 th of august – did not see the mail until a few days later and the whole process was delayed 3-4 weeks because of vacation.&#. How was the process?
Mindjumpers
JUNE 29, 2010
From an organizational perspective, the platform makes it possible to manage diverse flows of information and process and secure these into knowledge, available to all employees at any time. a pull effect on knowledge sharing seem to arise), which leads to a generation of an automated organizational development process.
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Mindjumpers
SEPTEMBER 5, 2012
The policy may also put in place processes that instruct customer service employees on how to deal with these situations. These processes may involve everything from timing to tone. A Social Media Policy may outline how your business deals with customer feedback (positive and negative) on social media.
Mindjumpers
NOVEMBER 23, 2012
They need to know what value they can provide for their target group (above and beyond the value offered via their brand or products) and implement a robust editorial process into their workflow.”. What does this mean? Well, take the Carlsberg Crowdit app I blogged about a couple of weeks ago.
Mindjumpers
DECEMBER 29, 2010
More than 1 million people participated in the product creation and selection process and this case is a good example of how consumers can play an active role in shaping the brand and being process. They had ambassadors of their community to participate actively in testing products and running the campaign.
Mindjumpers
MARCH 22, 2011
At the same time it’s possible for customers to manage their own Card on the Facebook page as for example checking your balance, setting up an auto-reload etc. Starbucks is therefore a good example of how to navigate in social media by: 1) Establishing goals. 2) Listening to audience. 3) Learning about audience.
Mindjumpers
SEPTEMBER 14, 2012
In this blog post, I put focus on the value of using local community management to connect with consumers on local markets and how this process has created value for our client Ben & Jerry’s Nordic. A central hub for quality assured processes. A central hub is also a cost efficient way to use your recourses.
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