Direct Marketing Observations

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How do you Leverage your Personal Data on Facebook?

Direct Marketing Observations

Take for example a small conversation I had-actually it was an exchange of about 2-3 tweets between myself and Adam Cohen of Rosetta that occurred late Friday afternoon. A trust level and brand affinity developed through traditional channels which can now be taken online into Facebook where the relationship can be deepened and enhanced.

Data 143
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Brands are still not taking Twitter Seriously

Direct Marketing Observations

Specifically the Twitter and Facebook icons. For example, @Disney has over 140,000 followers and yet has only tweeted 210 times. Meanwhile they have over 200,000 fans on Facebook. For example. Twitter is free and Facebook is free and the barriers of entry and engagement are absurdly low. I’m not nitpicking.

Twitter 223
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When Social Media Strategy Becomes Irrelevant

Direct Marketing Observations

Here are 3 examples where social media has never figured more prominently and yet it had nothing to do with strategy or ROI, but had everything to do with the engine that does drive social media, PEOPLE. A Facebook Causes page was recently created to support and raise awareness and funds for the earthquake and tsunami victims.

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What Does Corporate America Fear the Most with Social Media?

Direct Marketing Observations

Some of the likely examples that you may be aware of, are of course Zappos, Cisco, Dells, Best Buy, Home Depot, P&G, for example. All great poster children for corporate social success and the list continues to expand. Of course some would say well social isn’t new anymore. Scared to death of socia l. Of becoming social.

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Consumer Empowerment or Why Brands Can’t Afford to Falter

Direct Marketing Observations

I loved his examples and his post is a quick must read. Beyond Danny’s examples of bad customer service experiences, make their initial destination location and landing page user experience a bad one and that should do the trick. Danny Brown is right. 2 days ago he wrote a post about brands that drive customers away.

Brands 166
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The Reality of Social Currency

Direct Marketing Observations

It has about 650,000 likes on Facebook, compare this to more than 17 million for Nutella and 34 million for Oreo for example. Olenski : How can Hostess ensure this (Twinkies return) will be a sustained effort and not just a fad that will eventually fade? Don’t measure the re-launch and sustained success on these metrics.

Loyalty 226
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If You Could Use Only One Social Media Solution, Which Would It Be?

Direct Marketing Observations

Just because a company can set up a Facebook fan page for example- does that mean that it will give them the biggest bang for their efforts? Tags: Social Networks Facebook YouTube Linkedin Twitter social media marc meyer. Maybe, maybe not. What is going to give them the biggest return, the biggest impact?