Dave Fleet

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Presentation: The Power of Loyalty in Social Media

Dave Fleet

This afternoon I was pleased to have the opportunity to present at Sprinklr ‘s Social @ Scale event in Toronto, as part of an impressive lineup of speakers featuring Mitch Joel , Keith McArthur , Di Gallo , Mathieu Legace and Tara Hunt. This is a shift from the way that many companies are approaching social media nowadays.

Loyalty 344
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Seven Social Media Insights on CES

Dave Fleet

Now that I’ve had a few days to decompress, I thought I’d do something slightly different and provide a few insights from a social perspective. CES is not a social media conference (duh). That doesn’t mean there’s no place for social media, though – far from it. Listen and learn.

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Book Review: The Social Media Strategist

Dave Fleet

.” Not words you usually expect to associate with a social media book. For anyone who is looking for a solid primer on social media within corporations, though, those two words perfectly describe Christopher Barger’s book The Social Media Strategist: Build a Successful Program from the Inside Out.

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Presentation: The Power of Loyalty in Social Media

Dave Fleet

This afternoon I was pleased to have the opportunity to present at Sprinklr ‘s Social @ Scale event in Toronto, as part of an impressive lineup of speakers featuring Mitch Joel , Keith McArthur , Di Gallo , Mathieu Legace and Tara Hunt. This is a shift from the way that many companies are approaching social media nowadays.

Loyalty 257
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Five way to improve your social media measurement

Dave Fleet

We’re past the point where a “get me one of those” approach to the latest social shiny object is a viable approach. As business use of social media continues to slowly mature, measurement is becoming more and more important to justify the investment in social activities. Focus on outcomes over outputs.

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Trust in 2012: 4 Implications for Social Media

Dave Fleet

Given the events of the last year, it’s hardly surprising that trust is decreasing pretty much across the board. Today we announced the Canadian results of the 2012 Edelman Trust Barometer at an event in Toronto. Trust in social media increased by 175 per cent in Canada, and trust in other online sources rose by 20 per cent.

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Should “they” be allowed to use social media? Who are “they”?

Dave Fleet

While I sat with a look of distaste on my face at the clear propaganda as I browsed the account (which has about 32,000 followers at time of writing), it occurred to me: How is this any more wrong than any government using social media? morals social media Instagram' Crawling through the Cu Chi Tunnels. Terrifying.