How to create a complaint management system to protect your brand reputation
Sprout Social
JANUARY 10, 2024
Without a process, your customer service team may spend more time and energy than needed to resolve issues or potentially respond in a way that could do more harm than good due to a lack of information. And a knowledge base or a self-service portal integration will equip your agents with relevant information, solutions or FAQs.
Let's personalize your content