| |
THE REALTIME REPORT DECEMBER 10, 2012 Customer Service on Twitter: Top Brands Respond To Only 14% Of Tweets Nearly all (95%) of top brands are active on Twitter, and 23% of top brands have Twitter handles dedicated to customer service, according to a Simply Measured study. But how effectively are brands responding to the tweeted requests, concerns and complaints of individual consumers? The “Social Customer Service Race” Study. Positive (“thank you!”). ”). Negative. | WEBBIQUITY SMM DECEMBER 12, 2012 24 of the Best Google+ Guides, Tips, Rants and Raves of 2012 Will Google+ be a “Facebook killer” or just Google’s next failed social network? It’s certainly gaining traction, with over 500 million users now on board, already half of Facebook’s total. Then again, the average Facebook user spends nearly seven hours per month on the site—compared to just three minutes for the average Google+user. So what makes Google+ special? | CREATIVE RAMBLINGS DECEMBER 13, 2012 Content curation news: Have you heard of Kuratur? Those who have followed my career for the last two or three years, know how much I love interviewing people behind great ideas. few weeks ago, I started noticing that the @Kuratur handle kept sharing my content on Twitter. decided to check out what it was and discovered a really neat new content curation [.] Content curation news: Have you heard of Kuratur? | THE RELATIONSHIP ECONOMY DECEMBER 8, 2012 Is The Internet Affecting Our Brains? [Via: Geeky Stuffs ]. Disruptive Factors Market Factors Relationship Economy Strategic Factors Systemic Factors blog marketing brains business change business disruption business relations business solutions business transformation intellectual capital stuffs | | | | | | | | | -
FIREBELLY | THURSDAY, DECEMBER 13, 2012 Five Steps to Create a Viral Video I hear from my friends in the video content marketing business that they’re frequently asked to create a viral video. As if it’s something they can just whip up, post it to YouTube, and it will become the next Charlie Bit My Finger, garnering millions of views in a few days. To tell the truth, you can’t actually create a viral video. You can create a video, and it may or may not go viral. But, there are a few things you can do to help your video go viral. It’s not a guarantee, but it will increase your odds. Keep it short. Definitely no more than 4 – 5 minutes. MORE >> -
SOCIALFISH | WEDNESDAY, DECEMBER 12, 2012 Five Engagement Techniques for Online Learning Here are the slides from a webinar we did recently for CommPartners’ Wit and Wisdom series. This was a particularly fun one, with a GREAT, active chat. Get the free recording and archive here. You’ve heard that more engaged members lead to better retention. And maybe you’d like to build more interactivity into your webinars. But what if your subject matter experts are not “social” What if your participants are not so participatory? How do you even start? . Hear what other associations are doing, and how they are training speakers (and participants!) MORE >> -
KYLE LACY | THURSDAY, DECEMBER 13, 2012 #Infographic – 25 Marketing Predictions for 2013 from @ExactTarget While it may not be possible to accurately predict the future, examining marketing’s past and present helps us shape and inspire what’s yet to come. That’s why we’ve collected the predictions of the industry’s top interactive marketing experts—bringing you exclusive insight into marketing trends that will be relevant to your brand in 2013. Jay Baer, Convince and Convert. Jeff Eden, DEG Digital. Brent Hieggelke, Urban Airship. Marcus Nelson, Addvocate. Joe Pulizzi, Content Marketing Institute. David Berkowitz, 360i MORE >> -
THE RELATIONSHIP ECONOMY | MONDAY, DECEMBER 10, 2012 Acting Social Doesn’t Work Organizations that try and act like they are social without understanding what “social” means are setting themselves up for failure. Most organizations have adopted social technology in some form or another. Many organizations have even set up “social media” departments and hired “social media gurus” to run them. They gather followers, propagate marketing messages and compete for attention. Yet behind all the “social signs” the majority are acting out a part while in real life the cultures of these organizations are anything but social. MORE >> -
PUSHING SOCIAL | MONDAY, DECEMBER 10, 2012 Content Marketing For Your Small Business Content marketing works. It is without a doubt a giant killer for small businesses. Failing to create and publish content is a sure-fire way to watch your business disappear. Strong words? Correct? You bet. Traditional Marketing is a Losing Battle. The normal marketing playbook is growing more obsolete every day. Although the tools are getting fancier, potential prospects are getting smarter. Your customer can filter out your advertising by creating email filters, unsubscribing, or watching their favorite TV programs on Netflix and Amazon. . It sells. Small Business Content Marketing. MORE >> -
- China: The Most Popular Social Networks MINDJUMPERS | WEDNESDAY, DECEMBER 12, 2012
- Guest post: How small businesses can take advantage of Pinterest CREATIVE RAMBLINGS | WEDNESDAY, DECEMBER 12, 2012
- The Social Era Fuels The Intangible Economy. THE RELATIONSHIP ECONOMY | TUESDAY, DECEMBER 11, 2012
- How to Beat Facebook EdgeRank and Never Miss Your Favorite Updates KIKOLANI | SATURDAY, DECEMBER 8, 2012
- The Biggest Social Media Mistakes & Disasters of 2012 FIREBELLY | TUESDAY, DECEMBER 11, 2012
- Rock your next guest blogging opportunity with this guide CREATIVE RAMBLINGS | TUESDAY, DECEMBER 11, 2012
- The New Digital Minimalism TWIST IMAGE | FRIDAY, DECEMBER 14, 2012
- 10 Steps to Create A Content Marketing Blueprint For Small Business BLUE FOCUS MARKETING | SUNDAY, DECEMBER 9, 2012
- How to Avoid Content Marketing Fatigue GEOFF LIVINGSTON | WEDNESDAY, DECEMBER 12, 2012
- This week in social media (December 3-7, 2012) CREATIVE RAMBLINGS | SATURDAY, DECEMBER 8, 2012
- Association CEOs on social media SOCIALFISH | THURSDAY, DECEMBER 13, 2012
- The Best Business Books Of 2012 TWIST IMAGE | THURSDAY, DECEMBER 13, 2012
- Engaging Brand 313 - Is Podcasting a Serious BusinessTool ENGAGING BRAND | SUNDAY, DECEMBER 9, 2012
- 4 Conferences for Social Media-Aware Business Owners IDACONCPTS | WEDNESDAY, DECEMBER 12, 2012
- 5 great articles you may have missed (December 3-9, 2012) CREATIVE RAMBLINGS | MONDAY, DECEMBER 10, 2012
- Great Online Shopping Festival (GOSF) in India on 12 December QUICK ONLINE TIPS | SATURDAY, DECEMBER 8, 2012
- User Stories for Visual Thinkers THE JORDAN RULES | FRIDAY, DECEMBER 14, 2012
- Are you a community manager? SOCIALFISH | FRIDAY, DECEMBER 14, 2012
- Give the Gift of Giving this Holiday WAXING UNLYRICAL | TUESDAY, DECEMBER 11, 2012
- 15 Tips to Get Best Deals on GOSF Cyber Wednesday QUICK ONLINE TIPS | TUESDAY, DECEMBER 11, 2012
- Which Vendors Own the Enterprise Social Software Market? JACOB MORGAN | THURSDAY, DECEMBER 13, 2012
- SOCIAL MEDIA: EXPLORATION IS A NECESSITY MYRLAND MARKETING | MONDAY, DECEMBER 10, 2012
- Social Media Doesn’t Work, And Here’s Why OUTSPECTIVE | WEDNESDAY, DECEMBER 12, 2012
- How to Get 40,000 Readers Without Guest Blogging KIKOLANI | MONDAY, DECEMBER 10, 2012
- Only Fools Rush In… Always Create a Strategy for your Business’ Social Media Presence SOSHABLE | MONDAY, DECEMBER 10, 2012
- Engage Social with Your Sales Process JEFF KORHAN | SATURDAY, DECEMBER 8, 2012
- How’s your content strategy working? SOCIALFISH | WEDNESDAY, DECEMBER 12, 2012
- The Rapid Rise of Native Advertising and What it Means to Your Business ONE SOCIAL MEDIA | THURSDAY, DECEMBER 13, 2012
- Google Gets 2.5 Million Copyright Removal Requests Every Week! QUICK ONLINE TIPS | WEDNESDAY, DECEMBER 12, 2012
- The Space Between WAXING UNLYRICAL | FRIDAY, DECEMBER 14, 2012
- Murky Mastheads GEOFF LIVINGSTON | TUESDAY, DECEMBER 11, 2012
- How-To Have more People see a Tweet on Twitter SOSHABLE | MONDAY, DECEMBER 10, 2012
- Download Google Maps for iPhone, iPod QUICK ONLINE TIPS | THURSDAY, DECEMBER 13, 2012
- The 5 Commandments of How to Raise $1Million on Kickstarter WAXING UNLYRICAL | THURSDAY, DECEMBER 13, 2012
- Defining The #Social Era Organization THE RELATIONSHIP ECONOMY | WEDNESDAY, DECEMBER 12, 2012
- Facebook and a ‘harmless’ prank SHERRILYNNE STARKIE | TUESDAY, DECEMBER 11, 2012
- The End Of The Smartphone TWIST IMAGE | TUESDAY, DECEMBER 11, 2012
- Killing Birds: How to Get SEO Value from Engaging Content SOSHABLE | THURSDAY, DECEMBER 13, 2012
- Four Improvements on Your Digital Customer Service OUTSPECTIVE | FRIDAY, DECEMBER 14, 2012
- The Holidays, Gingerbread Houses and Breadcrumbs in Website Navigation DIGITAL VOICES | MONDAY, DECEMBER 10, 2012
- The New Media Puzzle-The Impact Equation CHRIS BROGAN | MONDAY, DECEMBER 10, 2012
| |