How HP Balances Social Marketing With Social Customer Service
Convince & Convert
SEPTEMBER 15, 2015
Integrating Marketing Services and Customer Support. Kriti Kapoor spent many years in marketing services, working for several large companies and startups alike. She has found dynamic ways to keep her career interesting, and her decision to join HP was driven by the unique opportunity to reach millions of customers around the world. HP is a pioneer in social customer service.
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