Mon.Feb 13, 2017

Trending Sources

On Social Intelligence, Leadership, and the need to start young #EQ #EI

Janet Fouts

Is social intelligence important to the way we communicate and lead? You bet it is. Here are examples from school children and adults of social intelligence in action. mindful social social business mindfulsocial social intelligence

The 29 Best Social Media Monitoring Tools

Webbiquity SMM

Social media monitoring is vital for virtually every B2B or B2C brand. 58% 58% of consumers follow brands on social media. 71% 71% say they are likely to purchase an item based on social media referrals; in fact, consumers report that  social media plays almost as big a role in purchasing decisions as does television. These tools can help you find out. 1) Socialbakers. Google Review Count:  345.

Why Tough Love is Necessary for Successful Client Service

Spin Sucks

Successful client service often requires telling clients things they don't want to hear. Laura Petrolino breaks down the four elements necessary to do so successfully. The post Why Tough Love is Necessary for Successful Client Service appeared first on Spin Sucks. Client Service Communication are you a good communicator?

What do you think about your community platform?

SocialFish

We won’t buy a $6 latte at a café without checking out reviews first. But where do community managers go when they’re getting ready to spend $10,000 or more per year for on-domain community software? Why isn’t there a Yelp specifically for community software? Let’s flex our community manager muscles to solve this problem. How? I’m glad you asked! is a review site tailor-made for community software.

Social Media Automation 101

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Relationship Advice That Will Help Increase Brand Loyalty

Sprout Social

New customer relationships start out strong, don’t they? You work hard to woo a new consumer with special offers, coupons and promotions. But inevitably the spark dies down and before long there’s another brand out there trying to sweep your prospective loyalists off their feet. This Valentine’s Day, work to keep the brand love alive with 10 pieces of relationship advice that will keep any customer engaged. 1. Mind Your Manners. Sometimes we forget that social platforms are just another way to communicate with customers, potential customers, partners, vendors and brand advocates. Speak Up.

All Editors are Not the Same, so Which do You Need?

ProBlogger

A question that frequently comes up in writing and blogging groups I’m part of is: ‘anyone know a good editor?’. How so? The most common reason is that many people think the job of an editor is to take their words and re-write them to sound heaps better. That’s not editing, however. That’s ghost writing. Something that usually attracts a far higher price tag than editing (and for good reason.

3 Steps for Successfully Selling on Instagram

Sprout Social

Thirty-two percent of internet users are on Instagram, according to PewResearch Center’s Social Media Update 2016. What is especially significant here is half of Instagram users are on the network daily. We’ll break down the three steps for selling on Instagram and then examine some strategies from top brands. Click below to jump to each step: Decide on Your Sales Metrics. B2C Businesses Succeed.

180: 7 Types of Facebook Live Videos that Grow Your Audience, Build Your Brand and Make Money

ProBlogger

Ways to Use Facebook Live to Grow Your Blog. In today’s lesson, I want to talk about Facebook live video which is a technology that has been around for a while now on Facebook and that I think continues to be something that bloggers could get a lot of value out of. We’ve seen Facebook continue to develop it over the last 12 months. Stay tuned my quick top 7 ways to use Facebook Live!

Types 14

The Content Marketing Survival Guide: How to Navigate the Wilds of Social Media

How Get Schooled Is Rethinking the Way Nonprofits Do Social and Digital

Simply Measured

Get Schooled –which was just made part of the FastCompany Most Innovative Companies list  for gamifying the college admissions process–has ditched old-school, siloed social marketing and made social an integrated, yet unique, component of the brand’s digital landscape. Their mission? David Nguyen. Social Serves Its Own Purpose. Sometimes it may only be on that channel. https://t.co/UpglmxpHps

How to Leverage Photo Shoots for Social Media Content

Ignite Social Media

They say a photo is worth a thousand words—and, if social media trends are any indication, this adage is more relevant than ever as images continue to drive top engagements across all social media platforms. Ready to create stand out content? Read on for our top 5 tips on how to make the most of your photo shoots. Capture Video. According to Cisco, by 2019 80% of all Internet traffic will be video.

How to Fill the Gaps in Your 2017 Social Marketing Plan

Simply Measured

At the end of 2016, you spent time summarizing your 2016 performance. Hours were spent identifying what went well and what missed the mark. You did this so that your social marketing plan for 2017 would be more effective, push the envelope, and be easier to execute. How to Create a Monthly Social Media Report Download. Now you’re executing. But you know what they say about best-laid plans.

Emotional or Light Hearted Commercials: Which Do You Identify With?

The Realtime Report

Emotional or Light Hearted Commercials: Which Do You Identify With? By Jordan Takeyama. During the National Football League’s biggest weekend, it’s often the commercials that take center stage. It’s every advertiser’s dream. The world as your audience. But how do advertisers capitalize on the opportunity and connect with viewers? And most of them were discussed the next morning at the water cooler.

A World Gone Social

Learn how companies must adapt to survive.

How Get Schooled Is Rethinking the Way Nonprofits Do Social and Digital

Simply Measured

Get Schooled –which was just made part of the FastCompany Most Innovative Companies list  for gamifying the college admissions process–has ditched old-school, siloed social marketing and made social an integrated, yet unique, component of the brand’s digital landscape. Their mission? David Nguyen. Social Serves Its Own Purpose. Sometimes it may only be on that channel. https://t.co/UpglmxpHps

The Trouble With Twitter, Flying Uber Cars And More On This Week's CTRL ALT Delete Segment On CHOM 97.7 FM

Twist Image

Every Monday morning at 7:10 am, I am a guest contributor on CHOM 97.7 FM radio out of Montreal (home base). It's not a long segment - about 5 to 10 minutes every week - about everything that is happening in the world of technology and digital media. The good folks at CHOM 97.7 FM are posting these segments weekly on iHeart Radio , if you're interested in hearing more of me blathering away about what's going on in the digital world. The segment is called, CTRL ALT Delete with Mitch Joel. This week we discussed:  . Does Wall Street's attitude not meet the realities of the marketplace? airbnb.

Increased Instagram Ad Engagement and Hot Stats from the Super Bowl | Social You Should Know

Ignite Social Media

Increased Instagram ad engagement, hot stats from the Super Bowl and a safer twitter experience for consumers and brands in this week’s edition of Social You Should Know. Social media moves pretty fast. If you don’t stop and look around once in a while, you could miss it. Engagement with Instagram Ads Increasing. For users 35 and older, the behaviors are inconsistent.

180: 7 Types of Facebook Live Videos that Grow Your Audience, Build Your Brand and Make Money

ProBlogger

Ways to Use Facebook Live to Grow Your Blog. In today’s lesson, I want to talk about Facebook live video which is a technology that has been around for a while now on Facebook and that I think continues to be something that bloggers could get a lot of value out of. We’ve seen Facebook continue to develop it over the last 12 months. Stay tuned my quick top 7 ways to use Facebook Live!

Social Media Marketing GPS