Waxing UnLyrical

JUNE 12, 2013

'Guest Post by Adam Toporek. All great customer experiences are built upon expectations. An organization can deliver a customer experience that exceeds industry norms by a factor of 10, but if the customer was expecting one that was 11 times better, the organization has failed. Image: Roland Tanglao via Flickr, CC 2.0. Expectations are everything in customer service, and PR professionals play an important role in creating customer expectations.

Film 258

Film Metrics Flickr Loyalty 258

Mindjumpers

JUNE 12, 2013

'Mindjumpers has contributed to a new report issued today by Skyword. The report deals with how digital agencies today are facing a new fragmented reality. Agencies need to define and drive relationships for brands by developing content that will engage audiences and motivate them. This also means that they must rework traditional metrics to identify opportunities for growth. .

Report 244

Report Nielsen Overview Compete 244

Bill Hartzer

JUNE 12, 2013

'Hashtags are spam that need to go away. According to reports that have hit the mainstream media lately, Facebook has just (finally) gotten #hashtags. Facebook tends to be a “late adopter” of a lot of technology and features, so you know that when Facebook “finally” gets a feature such as hashtags, the feature is on its way out.

Hashtag 149

Hashtag Conference Engineering Social Media 149

Kikolani

JUNE 12, 2013

'Disclaimer: This is a sponsored review for a book that I really enjoyed reading and got some great ideas from. I’m publishing this review because I know you will get value from it as well! One of the things many freelancers and small businesses struggle with, myself included, is pricing. How do you determine how much to charge for your services?

Price 139

Price FeedBlitz How To RSS 139

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Social Media Marketing

JUNE 12, 2013

'A roundup of relevant links affecting our industry. Each week, I compose a newsletter for our team that includes a series of links about current events and trends in the worlds of technology, social media, mobile, communications and marketing in order to keep our wider team up to date on changes, newsworthy items and content that might be useful in their jobs.

Social Media 130

Social Media Metadata Flipboard Metrics 130

Small Business Mavericks

JUNE 12, 2013

'Responsive web design is a term that refers to websites that respond to the device a visitor uses to access it. In other words, because of the differences in parsing website data and images between smartphones, tablets, and computers, different website components are necessary to render the sites visible to each device. Responsive design makes your website more accessible to each type of device your visitors are likely to access it from.

SEO 110

SEO Cost Issues Mobile 110

Stay N' Alive

JUNE 12, 2013

'In the Google Glass community one Google Glass Explorer posted a rather interesting note today : "I just got a notification from UPS that I have a package sent by Google X to be delivered on Weds. Anyone get something similar? I didn''t see any posts about it. It looks very similar to the original random package for the GRID paperweights. I already got my Glass about a month ago from pickup at LA so I''m pretty sure it''s not that.

Google 77

Google Notification Groups Groups 77

ProBlogger

JUNE 12, 2013

'“ONE DAY I’ll be a full time blogger!” ‘V’ – my wife – must have heard that statement 100 or more times in 2003-2004. Me posing for my first ever press photo in 2003. Out of shots all my neighbours were watching on and wondering why I was videoing a guy taking a photo of me while sitting in my front yard. It would usually be accompanied by a spread sheet and/or chart in which I showed her how the earnings from my blog had grown from $9 per month to $11

eBook 55

eBook How To Domain Name Blogger 55

Social Email Marketing

JUNE 12, 2013

You don’t see Belgian marketing companies going to the US every day. Looking at the participation of Belgian marketing automation vendor Selligent at major events across the Atlantic (I’m Belgian for the record), it’s clear Selligent is going for fast growth in its’ niche in the US. The.

Marketing 40

Marketing Eventful Company Social CRM 40

Jeff Esposito

JUNE 12, 2013

'I am not going to lie, but Peter Jackson has me giddy like a schoolgirl to see the next iteration of the Hobbit.

YouTube 39

YouTube 39

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Social Email Marketing

JUNE 12, 2013

'You don’t see Belgian marketing companies going to the US every day. Looking at the participation of Belgian marketing automation vendor Selligent at major events across the Atlantic (I’m Belgian for the record), it’s clear Selligent is going for fast growth in its’ niche in the US. The.

Marketing 40

Marketing News Eventful Company 40

Jeff Esposito

JUNE 12, 2013

29

29

Convince & Convert

JUNE 12, 2013

'Content marketing evangelists have spoken – “Create great content that appeals to your customers and you’ll profit.”. While this is true, marketers often forget the importance of promoting their content – people don’t find content by mistake, or by accident. Every content plan needs a complementary promotion plan that combines paid, owned, and earned media.

BuzzStream 150

BuzzStream Content Metadata Reddit 150

Writtent Blog

JUNE 12, 2013

'Did you know Google’s search algorithm changes 500 or 600 times a year? Updates to the world’s largest search engine can range from massive to minimal, but a single day rarely goes by without an update. Back in February 2011, Google introduced their Panda update, which affected around 23% of websites, devastated a number of small businesses, and changed the fact of SEO as we know it.

Upcoming 69

Upcoming Strategy Content Small Business 69

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