How Fast Should A Social Media Response Be?
Small Business Mavericks
JANUARY 28, 2015
'One of the great things about social media is its immediacy — and that immediacy is also its greatest risk. According to Sandra Fathi at the SMX Social Media Marketing Conference, here are the deadlines for recovery from a social media mistake: on Twitter, you have to respond within minutes, and after two hours it’s too late. on Facebook, you have up to twelve hours to get that response in. on blogs, you have twenty-four hours to respond appropriately. on mainstream media, you have
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