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The Document of All Documents: How Our Customer Advocacy Team Works With Information Overwhelm

Buffer Social

Here’s how Buffer’s Customer Advocacy team take loads of information and organizes it in one place where anyone on the team can access it. The solution: Creating the vessel We’ve started a practice on our team that we call “Creating the vessel.” That’s been my challenge. The North Star!

Team 67
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Elite Document Management Services Gives Tips on Avoiding Debt

The Realtime Report

Elite Document Management Services. However, working with a reputed debt management agency such as Elite Document Management Services (Elite DMS) can help you figure out the best debt management strategies you can deploy to have your debt under control if not cleared. Gives Tips on Avoiding Debt.

Tips 91
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Understanding collaborative & working styles on your team

Sprout Social

“There is no I in team” is an often-repeated mantra but to make sure your team is operating the best it can, consider taking a look at how various working styles influence your team dynamic. A working style is how you naturally operate in a team environment. This is where working styles come into play.

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How to successfully onboard a new social media team member

Sprout Social

It’s exciting to grow your team, and you want to help your hire succeed in their new position as much as you can. This is why it’s so important to know how to train social media managers and properly onboard a new social media team member. Creative copywriting. Design sensibility. Flexibility.

Team 139
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How to Build a Successful Remote Support Team

agora pulse

Think of support teams, and you may picture rows and rows of endless desks with headphone-wearing businesspeople (No doubt, this image is influenced by all the boring “support” stock photos out there.) But a successful support team is far warmer and more vibrant than that. Where are we today in terms of the Customer Care team?

Team 118
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How We Set Communications Expectations As A Fully Remote Team

Buffer Social

As an entirely remote team of more than 80 people, how we communicate is critical to how we operate as a company, collaborate, and build a solid remote culture. As a fully-distributed, global team, it's important that we maintain certain expectations so that important discussions and project work can move forward in a timely manner.

Team 101
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How our Support Team Contributes to Product Launches

Buffer Social

It's also a significant time for our Support team. We want to be ready to handle that ticket volume, quickly answer any questions about any nuance of the new feature, and effectively channel feedback to the product teams that built it. The Customer Advocacy team are usually eager to try it out.

Team 88