Convince & Convert

JULY 12, 2011

He writes the Britopian blog, and wrote the new social business book, Smart Business, Social Business: A Playbook for Social Media in Your Organization (available July 26). This means that executives must not only talk about changing the organization but exemplify the behaviors that really do facilitate and practice change.

Jive 146

Jive Lithium Social CRM Yammer 146

Social Media Strategery

MARCH 8, 2011

Get used to people copying and pasting the content off the wiki and into a Word document, turning on track changes, and then sending you the marked-up Word document for you to “take a look at&# before uploading to the wiki. The Internal Community Manager wears many hats. The same thing happens in an online community.

Communities 137

Communities Wiki Yammer Forums 137

Social Media Strategery

NOVEMBER 17, 2010

The whole report is a must read, and I encourage anyone who’s leading any sort of social media effort, public or private sector, big or small organization, to read it. Because Booz Allen is such a huge organization that. View more documents from Jeremiah Owyang. Summit and Gov 2.0 You might be surprised what you find out.

Gov 2.0 100

Gov 2.0 Yammer Privacy Skills 100

Stay N' Alive

NOVEMBER 5, 2011

There's perhaps the most popular one - Yammer , and then there are solutions such as SalesForce Chatter , MangoSpring , Cisco Quad , Confluence , and even build-your-own solutions such as Status.net. It should if you're a user of Yammer or SalesForce Chatter or any of the other popular business collaboration suites. Sound familiar?

Yammer 110

Yammer Google Sharepoint Microsoft 110

Social Media Strategery

NOVEMBER 2, 2008

How is the organization more hierarchical or flat? That’s why I love a tool like Yammer. Yammer is a microblogging application similar to Twitter, only it’s focused on businesses. Moving this basic concept to an open platform is a much smaller step for most people than collaboratively editing a document on a wiki.

Gov 2.0 63

Gov 2.0 Wiki Social Media Yammer 63

Social Media Strategery

NOVEMBER 30, 2008

I worked with one team who had been investing a considerable amount of time in scanning the media for coverage related to their client, copying and pasting those articles into an MS Word document, formatting them consistently, uploading that one file to a shared drive, and then emailing their team with the location of the latest media coverage.

Gov 2.0 56

Gov 2.0 Web 2.0 Social Media Wiki 56

Convince & Convert

MAY 28, 2012

You need some sort of social media listening software in your organization. You must have a listening protocol in your organization. Create a crisis flowchart that specifies who in your organization should be contacted in different scenarios. Document every facet: Make copies of all tweets, status updates, blog comments, etc.

Social Media 155

Social Media FAQ How To Yammer 155