Measuring Engagement
Proactive Report
OCTOBER 31, 2009
Social media sharing / participation (activity on key social media sites, e.g. Facebook, Twitter, Digg, etc). Tagging (user-generated metadata). Register for Alerts by RSS feed – to get new content. Registered users (new / total / active / dormant / churn). Report spam / abuse. Testimonials. Time spent on key pages.
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