Sweets and Tweets: Tony Hsieh Isn’t the Only One Delivering Customer Happiness
Debbie Weil
DECEMBER 1, 2010
We’ll be discussing this while eating the AMAZING, dense, delicious cupcakes served up at the very cool Baked and Wired in DC’s Georgetown. Does your organization need one if you are "listening" and "interacting" via social media? Is Director of Customer Happiness a better title?
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