Sprout Social

OCTOBER 27, 2022

Most questions are about product availability and payment methods, but a few are feedback about the products or the buying process.” New product launches or promotions lead to an influx of sales, which means more opportunities for inbound questions, so have your social media presence properly staffed.

Statistics 110

Statistics Social Media Brands Issues 110

Keyhole.co

NOVEMBER 6, 2022

It will also give you key analysis into relevant topics, sentiment analysis, demographic breakdown, and surface the top influencers in the conversation. Also, you can monitor brand sentiment in real-time, and find out who your audience (demographic) is and what topics they are interested in. Customizable alerting system. Price: Custom.

Tools 52

Tools Social Media Sentiment Price 52

Convince & Convert

AUGUST 18, 2010

Better question: How can we optimize and improve our existing social media programs? Better question: How can we encourage existing customers to truly engage with our clients on the social Web? Better question: How can we encourage existing customers to truly engage with our clients on the social Web?

Questions 161

Questions Social Media Consultant Education 161

Social Media Strategies Summit

SEPTEMBER 14, 2023

Rachel Karten echoes Mitchell’s sentiment that for social media marketers, brainstorming isn’t only about coming up with off-the-cuff post ideas. Ultimately, it turned out the dog in question wasn’t quite the Nostradamus (or should that be Pawstradamus?) Giving them the bandwidth to respond fast to viral moments as they unfold. “It

Content 130

Content iPhone Sports Remix 130

Convince & Convert

MAY 18, 2016

It’s simply a matter of asking the right questions. So what are the key questions all good marketing win/loss analyses have in common? Questions that speak to the customer buying process should revolve around consumer pain points and your business’ competitive landscape. The Buyer’s Process. Identifying Gaps.

Tools 108

Tools Strategy Marketing Analysis 108

Waxing UnLyrical

MAY 15, 2018

What surprised me was the degree – I could feel the frustration stemming from the sentiment expressed in the open-ended comments.”. There’s nothing that truly and definitively measures the quality of a placement – traditional or social.” – open survey comment regarding the state of measurement. A Final Question.

Survey 185

Survey Industry Newsletter Press Release 185

Waxing UnLyrical

OCTOBER 17, 2011

After hearing NAB’s Hillan Klein and Kate Thompson share insights about the Break-Up at Social Media Club Melbourne , I wanted to ask Hillan a few more questions about this campaign. This helped ensure we made considered decisions about how we responded to customer and media questions through our channels in real time.

Banking 218

Banking Sentiment Campaign Team 218

Sprout Social

MAY 3, 2021

Jenny Li Fowler , the Director of Social Media Strategy at MIT, echoes Flory’s sentiment: “It feels like it always took a backseat to other awareness months, and now I have mixed feelings about it. These are the types of questions I want to see brands engage with if I’m to take their statement at all seriously about being an ally.”.

Brands 122

Brands Education Communities Authentication 122

agora pulse

NOVEMBER 14, 2018

However, they have definitive restrictions. They can sell and process orders, track order information, and answer basic customer service questions. It can even cut down on costs and give users more immediate answers to basic questions. Humans are complex and nuanced and sentimental. How can we help you today?”

Social Media 108

Social Media Sentiment Team Cost 108

Buffer Social

MAY 25, 2023

For the latest installment of Creators Unlocked , we speak to Josh Ho, a SaaS founder and creator – the latter a term he doesn't instinctually use, though it definitely applies. It's not my instinctive self-definition.” Each part of Josh’s experiences and expertise feed into his content.

Social Media 83

Social Media Content Newsletter How To 83

Pixlee

SEPTEMBER 22, 2021

With these tools, you can gather social media data that gives you analysis into questions like these: What happened? Answers to these questions give you insight into your social media performance and where to bolster your strategy. . Use social sentiment data to determine potential holes in your customer service strategy.

Data 52

Data Social Media UGC Sentiment 52

Pixlee

SEPTEMBER 22, 2021

With these tools, you can gather social media data that gives you analysis into questions like these: What happened? Answers to these questions give you insight into your social media performance and where to bolster your strategy. . Use social sentiment data to determine potential holes in your customer service strategy.

Data 52

Data Social Media UGC Sentiment 52

agora pulse

OCTOBER 9, 2018

Your business probably gets lots of routine questions that saved replies can help answer. Every brick and mortar business is bound to get this question sometime. If you are running a promotion, include the most commonly asked questions about that promotion in a saved reply. Questions about events. ” Event Questions.

Eventful 109

Eventful Social Media Management Conference Types 109

Unmetric

SEPTEMBER 9, 2019

Customer service (response rate & response times) helps you answer questions on how many user posts your competitors responded to and how long it took for them to respond, how well are they replying to their fans, are they replying to every fan post and so on. We might be biased here, but it’s our blog so we’ll put Unmetric at the top.

Tools 85

Tools Hitwise Analysis Price 85

Sprout Social

FEBRUARY 27, 2023

Lisa Richards, CEO and Creator of the Candida Diet, echoes this sentiment, saying, “Women’s History Month is a reminder that women have always been a force for change and that we have the power to shape the future. If the answer to most of those questions is no, you might be better off sitting this month out.

Social Media 118

Social Media Team Groups Groups 118

Hootsuite

NOVEMBER 2, 2020

When you click on a video, you’ll land on a similar dashboard with Overview, Reach, Engagement, Audience, and Revenue tabs—only all the data pertains to the video in question. If a video receives a lot of dislikes, set aside some time to read the comments and analyze people’s sentiments. Brandwatch.

Metrics 145

Metrics Analytics YouTube How To 145

agora pulse

FEBRUARY 21, 2017

Not only do they make us automatically defensive, but we also don’t want negative sentiments shared online to hurt our businesses. The pros of hiding negative comments on your Facebook Page are clear: ideally, you’d protect your business’s reputation and eliminate any negative sentiments from your posts. Final Thoughts.

Comments 135

Comments Facebook Sentiment Reputation 135

Sprout Social

OCTOBER 6, 2022

Create a “hook” at the beginning: ask a question, introduce a list etc. Create pre-written response templates: Create pre-written, customizable, ready-to-use templates for common questions, and to standardize brand responses. You don’t want to miss a question from a customer. Make your content #relatable.

Video 129

Video Social Media How To Trends 129

agora pulse

SEPTEMBER 1, 2016

If James Bond were a social media strategist, Q definitely would have designed the Aston Martin to be Twitter search-enabled. include a question. have positive or negative sentiment. For example, I searched for tweets containing “ice cream” that were posted near Somerville, Massachusetts and have a negative sentiment.

Twitter 70

Twitter Hashtag How To Sentiment 70

Techipedia: Tamar Weinberg

AUGUST 17, 2011

As a result, a lingering question emerges on how much spikes in social media activity represent normal sentiment of interested individuals vs. manipulated sentiment of a few that is then spread around virally, possibly taking a life of its own.

Analytics 164

Analytics Radian6 Eventful Sentiment 164

Pam Moore

SEPTEMBER 7, 2020

You definitely landed on the right blog post today as I am going to help you. If you answer no to any of these questions, then you need to go back to square one and create a real plan if you ever want to see the light of day for approval and buy-in of your “plan.” If this is you, you are not alone.

eBook 78

eBook Social Media Template Templates 78

Hootsuite

MARCH 28, 2022

the dictionary definition of ‘tiktok’ should just be a link to this vid. But actually posting those scintillating sentiments (or dancing-lady emoji, see above) couldn’t be easier. Oof, what a question. Is there even really a definitive answer? it’s official: we stan. could not agree more. tears of joy. bowing down! (But

Buy 92

Buy Comments Privacy Video 92

Sprout Social

MARCH 24, 2020

Good questions! What advantages or strengths does your brand boast? (“We have a definitive brand voice and active community”). This means not only measuring hard numbers associated with your brand and business but also feelings and customer sentiment (think: feelings and emotions associated with your marketing).

Analysis 88

Analysis Social Media ROI How To 88

Pam Moore

AUGUST 31, 2018

You definitely landed on the right blog post today as I am going to help you. If you answer no to any of these questions, then you need to go back to square one and create a real plan if you ever want to see the light of day for approval and buy-in of your “plan.” If this is you, you are not alone.

Social Media 147

Social Media Training Startup Team 147

Waxing UnLyrical

MARCH 22, 2011

And I know that’s an elementary question, but there are always folks who are new to the field, so I wanted to start off with something very basic. Tools to use for sentiment analysis and social media monitoring: Steve said they use a lot of the free tools (Google, Twitter Search, etc.), I’ll definitely pass it along.

Research 172

Research Focus Group Survey Statistics 172

Sprout Social

MAY 8, 2023

Best Times to Post on TikTok by Industry There’s no definitive answer to what the best times to post on TikTok are, and we can only offer insight with the data we have. Are you looking to keep a pulse on sentiment and brand health? Industry is just one factor that plays into the success of your social posts.

Tourism 109

Tourism Travel Education Engagement 109

Proactive Report

DECEMBER 2, 2013

Return on Investment is a financial term and in its simplest definition it means you get more than you put out. Engagement in your community, retweets, comments, shares, questions. Meritus Digital Dashboard - monitoring mentions, sentiment, growth of communities, engagement across all channels. Bounce rate. Repeat visits.

ROI 69

ROI Case Study Health Care Insurance 69

Convince & Convert

NOVEMBER 16, 2015

They are faced with challenging questions. Discovering social content at the venue can help marketers find user-generated content to share, analyze event sentiment, and identify any safety or security threats. Get our Definitive email newsletter. What is the right strategy? What is the right message?

Data 60

Data Conversation Case Study How To 60

Convince & Convert

APRIL 1, 2016

Not a lot of positive sentiment there. In an instant, your questions are answered and you are immersed into an integrated experience learning how to use the app without coachmarks and traditional learning screens apps have used for years. Get our Definitive email newsletter. Thank you, Skynet.

iPad 60

iPad Sentiment Sports Upcoming 60

Sprout Social

JULY 19, 2022

That’s the question frustrating social media marketers today. The short answer: Yes, definitely use hashtags. For example, you can use Listening to find out how frequently people are talking about your topic, what related terms they’re using and the sentiment around the topic. To hashtag or not to hashtag?

Hashtag 122

Hashtag How To Guidelines Telecommunications 122

Razor Social

NOVEMBER 29, 0002

Are you getting engagement on your questions? Sentiment Analysis. Sentiment analysis tools are not 100% reliable but they can give you a good indicator when there’s a problem. Their free reports are a great starting point and definitely worth using. Are videos, pictures or text updates working best?

Analytics 89

Analytics Social Media How To Analysis 89

agora pulse

FEBRUARY 21, 2018

Since an algorithm update in 2016, Instagram ditched chronological feeds in favor of content it thinks you’ll like to see — namely, friend’s pictures, awww-inspiring animals and most definitely not corporate posts. ” Kaitlin shared her sentiment. . What are the key target audience insights? Lauren was not a fan. “

Instagram 112

Instagram Tips Advertising Feed 112

Janet Fouts

MAY 30, 2012

I’m sure many in the search marketing world will echo the sentiment that Google+ participation has initially felt like an obligation because of the potential impact on search visibility. What is a productive way to experiment and learn to the answers to these questions without wasting time? OptimizeBook.com.

Google 133

Google Social Media Sentiment Conversation 133

Bill Hartzer

MAY 26, 2010

Buzzlogic’s contextual insight boosting tools and meters are a definite added bonus to an already robust repertoire. Sentiment Metrics – founded in 2005, Sentiment Metrics has helped businesses listen to the growing world of social media. This information can be used to improve products and increase profits.

Cymfony 152

Cymfony Social Media Tools SM2 152

Net-Savvy Executive

MAY 27, 2011

I'm going to risk a small definition here; if I'm going to write about intelligence and analytics , it would help if I assert that these aren't two words for the same thing. Proposing a formal definition isn't my point, so let's think about it this way: We do a lot of quantitative analysis these days.

Analytics 74

Analytics Aggregator Proposal Analysis 74

Buzz Marketing for Technology

DECEMBER 15, 2009

So that begs the question – what’s on the horizon specifically for BtoB for marketers next year? Listening tools will also get much stronger – Another tool opportunity is for listening tools to do better sentiment analysis and routing of the real opportunities both positive and negative directly to the sources in the organization.

Marketing 217

Marketing Adwords Mobile Social Graph 217

Social Media Network Marketing

OCTOBER 14, 2010

Their sentiment and 'nature of involvement' is what should drive the matrix and calculation of whether we are anyway close to brand loyalty or not. While no doubt they are creating negative impact for their brand they definitely are hindrance to the ongoing conversation. Have we come across the 'Devil's Advocate'? What do you think?

Loyalty 103

Loyalty Sentiment URL Activities 103